Douglas was very professional, courteous, and did not waste time getting his work done. It was a rainy day and I was relieved that he brought he own shoe covers so he would not track water into the house. He is a good representative of the excellent service I've come to expect from Air Tro.
thanks for being there
thanks for being there
Very impressed
We are along time customer and were very impressed with the new service tech as to his knowledge, recommendations, professionalism and friendliness. Do not lose this tech he is good.
Neat, clean and with clear answers
Your service man was neat, clean and answered my questions, clearly.
Very good job
Our technician was Jose and he did a very good job doing the usual 6-month service and also replaced a fuse that was burned out. The air conditioning has been working very well keeping us comfortable during all the recent heat waves.
Excellent service
Your company has always given us excellent service.
Always reliable
Always reliable
Always a good experience
Always has been a good experience with your company.
Excellent maintenance
AirTro technicians have provided excellent heating and air conditioning maintenance at my home since 1999.
We’ve been comfortable ever since
Air-Tro installed our first-ever air condition system in 2011, and we have been comfortable in our home ever since. Their bi-annual service is well handled and has kept that and our furnace (which they also service) running smoothly and without problems. They were recommended by an excellent contrac
Fast, courteous service
Always appreciate the fast courteous service & have recommended your company to many others.
They are very knowledgeable
All of your technitians who've come to work on our unit have answered all of my questions about our air conditiioning unit. They are very, very knowledgable. Thank you.
Working fine
Things seem to be working just fine.
I hope my neighbor calls you!
A few months ago, a neighbor asked me for the names of my roofer and a/c company. I see he has a new roof, and now I hope he'll call you!
I can always count on Air-Tro
Because of medical needs I can always count on AirTro to repair any problems or issues in a quick manner making sure my air conditioning or heating is in top working order!
Good about Explaining
Daniel was good about explaining what was being installed.
Very Courteous
Emmy and his assistan were very courteous
The Installers were great!!
I'm thrilled with everything from beginning to end. The Installers were great!!
Very pleased
Was told when I made the appt., that I would be called when the service tech was on his way - that never happened. No one called me. Service tech should have introduced himself. Otherwise, very pleased that I got an appt. so quickly & tech. had the parts needed on his truck.
Very pleased with the installers!
I highly recommend chris and Danie. For my future references. Very professional and cortoueus, and thorough. Also, Peter Jager explained and answered all my questions.
Very courteous and helpful
Our service technician Jose was very courteous and helpful in explaining the status of our equipment.
Cared about my concerns. Very polite!
Peter Jager did an excellent job of answering questions. Michael was more than polite; he cared about my concerns answered my questions and explained everything. The comaraderie was obvious. You have chosen excellent people to represent you!
Very very competent
We first learned by Air-Tro when we had a leak in our attic because the condensate drain pipe was clogged and the condensate overflowed and did a fair amount of damage. We thought the price was fair considering what we received.
Punctual, professional, meticulous
As always, your technician, Dale, was punctual, professional, meticulous and easy to work with. Very happy and impressed with his work. He is a outstanding representative for Air-Tro, which is why I always go with Air-Tro.
Friendly, polite and efficient
All 3 technicians were friendly, polite and efficient and that was especially impressive considering the adverse weather conditions this past week. Special thanks to Gerald for explaining each step of his diagnostic.
