Douglas was very professional, courteous, and did not waste time getting his work done. It was a rainy day and I was relieved that he brought he own shoe covers so he would not track water into the house. He is a good representative of the excellent service I've come to expect from Air Tro.
thanks for being there
We are along time customer and were very impressed with the new service tech as to his knowledge, recommendations, professionalism and friendliness. Do not lose this tech he is good.
Your service man was neat, clean and answered my questions, clearly.
Our technician was Jose and he did a very good job doing the usual 6-month service and also replaced a fuse that was burned out. The air conditioning has been working very well keeping us comfortable during all the recent heat waves.
Your company has always given us excellent service.
Always has been a good experience with your company.
AirTro technicians have provided excellent heating and air conditioning maintenance at my home since 1999.
Air-Tro installed our first-ever air condition system in 2011, and we have been comfortable in our home ever since. Their bi-annual service is well handled and has kept that and our furnace (which they also service) running smoothly and without problems. They were recommended by an excellent contrac
Always appreciate the fast courteous service & have recommended your company to many others.
All of your technitians who've come to work on our unit have answered all of my questions about our air conditiioning unit. They are very, very knowledgable. Thank you.
Things seem to be working just fine.
A few months ago, a neighbor asked me for the names of my roofer and a/c company. I see he has a new roof, and now I hope he'll call you!
Because of medical needs I can always count on AirTro to repair any problems or issues in a quick manner making sure my air conditioning or heating is in top working order!
Daniel was good about explaining what was being installed.
Emmy and his assistan were very courteous
I'm thrilled with everything from beginning to end. The Installers were great!!
Was told when I made the appt., that I would be called when the service tech was on his way - that never happened. No one called me. Service tech should have introduced himself. Otherwise, very pleased that I got an appt. so quickly & tech. had the parts needed on his truck.
I highly recommend chris and Danie. For my future references. Very professional and cortoueus, and thorough. Also, Peter Jager explained and answered all my questions.
Our service technician Jose was very courteous and helpful in explaining the status of our equipment.
Peter Jager did an excellent job of answering questions. Michael was more than polite; he cared about my concerns answered my questions and explained everything. The comaraderie was obvious. You have chosen excellent people to represent you!
We first learned by Air-Tro when we had a leak in our attic because the condensate drain pipe was clogged and the condensate overflowed and did a fair amount of damage. We thought the price was fair considering what we received.
As always, your technician, Dale, was punctual, professional, meticulous and easy to work with. Very happy and impressed with his work. He is a outstanding representative for Air-Tro, which is why I always go with Air-Tro.
All 3 technicians were friendly, polite and efficient and that was especially impressive considering the adverse weather conditions this past week. Special thanks to Gerald for explaining each step of his diagnostic.
Always helpful, always dependable, and reliable, besides always nice to to business with.
Needed blower motor leeds replaced from yellow to red - noise level greatly reduced.
As always, your technician, Dale, was the consummate professional. Timely telephone call to notify me of his expected arrival time, friendly, efficient, knowledgeable, and proactive (he reminded me to check on the batteries in the thermostat which was timely as one of them was corroding).
I found the workers very courteous and efficient.
Peter did a good job explaining the work and the options we had. Mario and Vicente represented your company very well and did very good work.
We have had this dealer service our needs for over 30 years, replacing the original furnace & air conditioner and then replacing the 2nd furnace 10 years ago and now the 2nd air conditioner recently with its 3rd air conditioner.
The men were very courteous and helpful!
Your men were very courteous.
Jacob & Chris always arrived on time and kept disruption to a minimum. Recommended to my friends.
Excllent work. Completed in less than 4 days.
Both Jerren and the install staff were very corteous and professional. Helped to get our air conditioning installed earlier than expected. Thank you!!
Very courteous. Our neighbor is interested in a new system; you may use us as a reference.
Your crew was knowledgeable and professional. I think they did a great job! Thank you.
Polite, pleasant, and easygoing but conscientious. Answered questions politely and informatively. Really seemed to enjoy their work and wanted it done right. I appreciate the willingness to put in an extra effort to satisfy the customer. When we resisted cutting down a cherished 57 year old shrub, K
Rebate forms and instructions were very helpful and clear. Thanks!
An Air-Tro representative spent nearly two hours checking out our heating and cooling systems upstairs and down. He used a variety of instruments to check power, air flow and thermostat settings. He located and resolved a problem we had had with our upstairs AC system for more than two years despite
The Air-Tro, Inc. workers were very hard workers, they stayed on top of things and were very informative.
Please show my survey answers to Martin, he did a very nice job.
The Gas Company told me my wall furnace burner was burning yellow and might need to be replaced. They turned off the gas to the unit so I couldn’t use it. I searched Angie’s List and a number of companies would not service such a small job and many would not work on Saturdays. Air-Tro not only agree