Craftsmanship was excellent, and the people very courteous as well.
Over the years, we have used Air-tro to replace heaters in two different homes, and now to upgrade our air. Each time we have been extremely happy with the quality work, professional service, and fair price. Best of all, the units have been trouble free and very effective.
The circuit panel on my HVAC failed 3 days prior to major surgery. Air-Tro went to great lengths to get the part needed expedited and installed in time for me to go to the hospital and return home to a comfortable house. They are great, very reliable and keep my home comfortable year-round.
The installers were very thorough, professional, detail-oriented and cleaned up after themselves. They offered suggestions to improve our initial install plan (moving placement of the condenser, etc) and were good listeners. Thanks for a great install experience
Good job, good workers, (no short cuts!), 100% happy. I will recommend to anyone.
They are very helpful and always on time.
Appointment on time and Mike was courteous and thorough.
By far, Jonathan and mario were the best team of contractors wer have ever had. We appreciate the time Johathan spent explaining everything and the genuine teamwork with Mario. Excellent work by both!
Very efficient and friendly service
Great job, thanks so much! Will most certainly do business again.
Air Tro, Inc. is a great company. Keep up the good work.
Anthony A. was a highly skilled, professional and took his time explaining the maintenance he was performing.
Tech was professional about his work and answered questions about the AC system in detail. I enjoyed the interaction. Hector arrived on time with face mask.
Air-Tro rep Peter was more knowledgeable than all the other individuals coming to do quotes. He arranged the pricing and crane to meet our needs without issues. They were on time and delivered an excellent carrier machine. Their installers were good.
The installers showed up on time, worked the full day the first day, and worked until the job was completed the second day. They were clean, neat and respectful. They cleaned up any mess that was made and left my house looking as good as it looked when they arrived.
We have used Air-Tro ever since we moved to Arcadia and find them to be honest and helpful with our a/c and heating needs.
The installers arrived on time and completed the install in 1 day! They were clean and respectful of my home. Once complete they walked me through the entire operation. The system works better than anticipated!
I have used them only for preventive annual maintenance. So far so good. They seem well organized.
Tried and true service. Thank you!
Service guy Jaime Orozco impressed us with his courtesy. He really went over and above, and charged us basically the minimum for what this job required. I'd trust him in our home even if we weren't here- he was that nice a guy! It's nice to know there are companies like this still out there.
Air-Tro installed our central air/heating unit 23 years ago. We have them service our unit two times/year per their recommendation. Their servicemen are professional and reliable.
We have been residential Air-Tro customers for more than 20 years, and we would not consider anyone else to provide air and heating service. Even when we moved 30 miles away (five years ago), we asked them to provide service at our home and they have continued to deliver outstanding service for us.
Completed all the work inside and then went outside to check the outdoor equipment. It all took about an hour to finish everything. Completed the paperwork, explained to me exactly what he did, took payment and left. He sent me pictures of what he checked so I know exactly what he did. Great!
Air-Tro is very proactive, professional, well-priced, and have a great team. I'm always impressed by their very high level of knowledge and great customer service. I highly recommend them.
On time when they saying they are coming.