The technician who showed up and serviced our A/C unit, Edgar, did an excellent job. He was knowledgeable, kind, and courteous. He explained everything to us, and told us what he was about to do and why. He was not afraid of saying, I don't know
Our technician Angel called ahead and arrived within the 4 hour window. Very nice and professional. I explained the situation with our AC and he told me what he could do to solve the problem. After the work was completed, every thing is back to normal and he told me more about the drip system that I
Great service from 2012!
I have been using Air-Tro for many years. You have always done the job right the first time and are always prompt and courteous. Thanks!
Has always responded in a timely matter, competitive pricing, technicians have been knowledge of our equipment and friendly.
Technician David was very competent
My technician was polite, intelligent, experienced and a, joy. He understood the issues, solved the problem and provided guidance Highly recommend him!!!
The tech Alex was courteous and helpful. He did a fine job. I understood the two issues I have remaining with my system. The system is working fine but I know that at sometime I will or could have a problem. I was also told that on the last maintenance visit almost two years ago. At that time,
Top reasons for continuing to use Air-Tro: Long experience with Air-Tro...all excellent. Jaime Arellano treats our system as if it is his.
Kevin Berry is the best. Explains in layman's terms explains what is best for the building. Does everything in a timely fashion. Went to Air Tro because of Kevin. Stands behind the work. The greatest!!!
Always friendly and professional.
I've had issues with my A/C unit, but that is not Air-Tro's fault. Nonetheless, Air-Tro's technicians have always been professional, and I appreciate that.
My wife and I are happy with the results.....Seems like it is better than when we had A/C go out. Thank you so much.
My company has been a customer of yours for many years. The dedication to your craft speaks for it's self. The quality of service we receive is what keeps us coming back to you year after year.
We truly appreciated that the service guys (Douglas & Mike) we more than willing to come extra early on several days to work on our AC problem. Our current schedule needed them to come in prior to regular business hours to work on our AC problem. They're troopers!
The technician gave me a thorough report on my system and made recommendations with options for both the near- and long-term.
Both Mr. Helbing and the technician were very punctual and very capable in evaluating the heating and AC system at an investment property we are purchasing. I have already requested an appointment to perform the recommended repairs after escrow closes.
Everything was great. Thank you! However, I was told my outside unit was leaking oil. Will someone get back to me on this? Thanks again!
Your company has always given us excellent service.
Always a great experience.
Wonderful crew, always pleasant and helpful even when faced with the challenge of just getting the units into house and onto property!
Great job! Thanks for the quick service! Warren
Always are professional , QUALITY, and competitive.