Received a service appointment the next day, which is remarkable considering the all the high temperature hot days we had recently. The two technicians who came were knowledgeable and explained detail of the repair, made efficient repair, and gave reasonable recommendations for long range solutions
Awesome customer service in my experience. The work was impeccable, the tech professional, and the work area kept clean.
The service tech found a leaking drain pipe and replaced it.
I would like to thank and compliment Jose and Victors for having a great personality and working relationship between the customer and technician. Also, I would like to thank Ben for his helpful information that he provided to me.
Eric was my technician and he was wonderful. My experience with Air-Tro over the years has always been great. You installed my current air conditioner and furnace
Derek was on time----- answered all my questions---- took care of a few extra items i asked him to look at----all with a smile---- all good
Every technician is always wonderful. I had Dale this time and he did a wonderful job. Your employees are not only knowledgeable and courteous they are also very personable and very good at their jobs. Nice to know I can depend on Air-Tro for always taking care of my heating and air conditioning.
i forgot the young mans name that came out [ i'm sure you have it] did fine job-very polite--- on time- answered all my questions etc---ALL GOOD
ALL GOOD--- HAVE A GREAT YEAR --SEE YOU IN ABOUT 6 MONTHS OR SO
Cole and Daniel were wonderful. Over the years, the service technicians have been great.
Very courteous. Michael is very polite.
Very courteous and professional. I am very pleased with the service provided.
Jose took the time to explain when I had any questions. He and his assistant were very courteous.
Jose and Jeff were both wonderful. I appreciated how respectful they were of my carpeting, by covering it all with a tarp. Both so pleasant and helpful. Very good with cleanup and answering all my questions.
They were very polite.
Installation was quick and efficient! the unit is nice and quiet-thank you!
Overall a job well done. I was impressed with Kevin’s knowledge when he came to the site to provide direction and solve unexpected problems.