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Alexander Shaw
Quick to respond
Great to have someone that knows what they’re doing and are quick to respond.
I’ve been with you for years
I have been with you for years on contract.
- Dr. Wendy F., La Canada
Posted on: 12/27/2018
Posted on: 12/27/2018
Work done: Routine Service
Technician: Alexander Shaw
No complaints
I am only the owner of the house and my renter has not complained of any problems. I hope you did receive my $124 payment.
We’ve been using Air-Tro for 51 years
We have been using Air-Tro for 51 years. We have always been treated with prompt service and your company has always met out needs for furnace and air conditioner.
- Betty F., Sierra Madre
Posted on: 11/15/2018
Posted on: 11/15/2018
Work done: Routine Maintenance
Technician: Alexander Shaw
Competent. Professional. Friendly
Alex, the technician, was competent and professional. Also very friendly.
- Norma And Larry S., Arcadia
Posted on: 11/13/2018
Posted on: 11/13/2018
Work done: Routine Service
Technician: Alexander Shaw
You guys are great.
You guys are great. Just don’t be so pushy about the repsir you suggested. I will have it done as soon as I have the money to pay for it. 🙂
- Barbara A., Altadena
Posted on: 9/29/2018
Posted on: 9/29/2018
Work done: Regular Scheduled Maintenance
Technician: Alexander Shaw
Continuously impressed
We are long-time customers of Air-Tro, and are continuously impressed with the quality of service you provide! Thank you for keeping us cool!
- Pick Up Usa Fitness, Irwindale
Posted on: 9/6/2018
Posted on: 9/6/2018
Work done: Routine Service
Technician: Alexander Shaw
Courteous and helpful
The tech Alex was courteous and helpful. He did a fine job. I understood the two issues I have remaining with my system. The system is working fine but I know that at sometime I will or could have a problem. I was also told that on the last maintenance visit almost two years ago. At that time,
- Erlinda S., Pasadena
Posted on: 8/15/2018
Posted on: 8/15/2018
Work done: Routine Maintenance
Technician: Alexander Shaw
On time and complete
I have previously had a contract with another person and for some reason that I will never understand the person did not show up for 3 appointments. So, I felt I had to make a change. A neighbor told me they had used your firm for years and was very happy, so I called. An appointment was schedul
- Toby M., Pasadena
Posted on: 7/23/2018
Posted on: 7/23/2018
Work done: Clean the coil on the condensing unit
Technician: Alexander Shaw
Thanks
Thanks for your continued effort to fix our problem which was difficult to solve.
- Juliette A., West Covina
Posted on: 7/19/2018
Posted on: 7/19/2018
Work done: Cleared drain pan blockage
Technician: Alexander Shaw
Customer Service was A++ all the way
As usual customer service was A++++++++ all the way. I did ask technician about one of my wall register and we agreed he would look at it after doing the maintenance on the two units. I think we both forgot about it when he completed the service.
- Steve B., Altadena
Posted on: 6/15/2018
Posted on: 6/15/2018
Work done: Replace defective run capacitor
Technician: Alexander Shaw
Great to deal with
Alex was great to deal with and very trustworthy
Posted on: Google 7/25/2019