Cole Capps Reviews | Air-Tro, Inc Pasadena, CA
Heating & Air Conditioning Serving Pasadena & The Greater Los Angeles Area

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Air conditioning repair for Pasadena, heating repair Los Angeles, Glendale CA

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Cole Capps

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Professional, Kind and Efficent.

It has been a pleasure working with your company. Everything was clear and well managed with exceptional courtesy. I especially want to commend Jonathan Rodriguez and Mario Hernandez. They, and the rest of your installation staff, were professional, kind and efficient.

- Idene F., 
Posted on: 11/14/2019
Work done:  Remove old inefficient rooftop package unit and install new 3 ton Carrier variable-speed heating and air conditioning system.
Technician: 

Thank you for getting it right

Thank you Mr. Peter Jager and staff for helping us get this replaced right and in a timely matter due to the summer demands.

- Kevin M., 
Posted on: 8/29/2019
Work done:  Dispose of improperly working old equipment. Replace with new 2 ton system including furnace and outdoor condensing unit.
Technician: 

Kevin Berry is the best

Kevin Berry is the best. Explains in layman's terms explains what is best for the building. Does everything in a timely fashion. Went to Air Tro because of Kevin. Stands behind the work. The greatest!!!

Thank you for all your hard work.

Thank you for all your hard work.

- Broadview, 
Posted on: 3/14/2018
Work done:  Replaced ceiling fan coilds with new chilled water coils and strip heat.
Technician: 

Kevin is the epitome of great

Kevin Berry, in our opinion, is the epitome of a great salesman - and is a definite asset to Air-Tro, Inc. We have worked with him on several projects - he has consistently surpassed our expectations. His communication skills are excellent. He is the reason we have stuck with Air-Tro for so long.

- Edward F., 
Posted on: 1/19/2018
Work done:  Clean Fujitsu ductless air handler blower compartment
Technician: 

Knowledgeable

Received a service appointment the next day, which is remarkable considering the all the high temperature hot days we had recently. The two technicians who came were knowledgeable and explained detail of the repair, made efficient repair, and gave reasonable recommendations for long range solutions

Bob is awesome

Bob is awesome. He got us what we needed and came in at a better price than the competition. Most importantly, everyone at the company is warm and friendly. A great experience start to finish!

Very knowledgeable

Cole took very good care of us. Very knowledgeable!

- Richard B., 
Posted on: 12/22/2015
Work done:  Installed new, super-quiet two-stage furnace.
Technician: 

Cole & Daniel were wonderful

Cole and Daniel were wonderful. Over the years, the service technicians have been great.

- Charlene S., 
Posted on: 8/28/2015
Work done:  Install new variable speed furnace with iComfort controls and technology. This unit allows remote smartphone access and control.
Technician: 

I am very pleased.

I am very pleased with the treatment I received and priority service I received. Thank you for your consideration and I certainly appreciate having my new air conditioner during these really warm days.

- Mrs. C., 
Posted on: 8/27/2015
Work done:  Install replacement system for aging 3 ton central air conditioning. Connect to existing utilities and ducts.
Technician: 

Very Happy!

Nice work, and nice workers! Very courteous. I'm very happy!

- Paul & Lynda M., 
Posted on: 7/27/2015
Work done:  New ductwork for bedroom.
Technician: 

Perfect

Everything went perfect.

- Clark Jackson Building, 
Posted on: 7/2/2015
Work done:  Install two new rooftop package units to replace the existing. Included an Edison rebate of $4,600.
Technician: 

Friendly and Professional

They were friendly and professional. Cole was great and is a man of his word. Thank you Cole!!

- Southland Properties, 
Posted on: 6/25/2015
Work done:  Removal of old 3.5 ton system and abatement of old ducts. Installation of new equipment and ducts.
Technician: 

Thanks for installing it when I needed it!

Your men were very courteous. Thanks for installing it when I needed it!

- Alfred & B.J. P., 
Posted on: 10/29/2014
Work done:  Relocate condensate line and did routine maintenance of the furnace and air conditioning system.
Technician: 

Excellent - I was impressed!

The servicemen and salesman were excellent. I was impressed!

- Yvonne P., 
Posted on: 5/30/2014
Work done:  Equipment changeout with new Easy Reader digital thermostat.
Technician: 

Professional - excellent job

Cole did an excellent job - all workers were professional.

- Chris H., 
Posted on: 5/22/2014
Work done:  Use crane to disconnect package roof unit and install a replacement gas/electric heater/air conditioner. Included all new ductwork.
Technician: 

Fast, professional help!

Fast, professional help! I have been sooooo pleased with your services - and for many years now!

- KBK Investments, 
Posted on: 9/6/2013
Work done:  Emergency replacement of 2.5 ton furnace and air conditioner for tenant with no cooling.
Technician: 

Excellent as always.

Excellent as always. Thank you!

- F & A Federal Credit Union, 
Posted on: 10/12/2012
Work done:  Replace defective, leaking 3 ton water source heat pump.
Technician: 

Extremely courteous, helpful and professional.

Extremely courteous, helpful and professional.

- Hollywood United Methodist, 
Posted on: 9/6/2012
Work done:  Modify existing duct system to accomodate the new office. Ensure that ducts are concealed.
Technician: 

Hard working & courteous

Cole is a sweet, hard-working, courteous young man.

- Dolores W., 
Posted on: 4/25/2012
Work done:  Replaced built-in ceiling fan coil. Included disconnecting all existing electrical and water lines, disposing of old coil, obtaining custom-ordered replacement to fit exactly, and installing it properly to prevent any water leaks or other problems.
Technician: 

5 stars from start to finish.

5 Stars from start to finish to after the job was done. Great problem solving and solutions for my unique custom house, when first visited to determine the best type and brand of heating/cooling systems. Truly fantastic installation for my very challenging hillside home.

- Sander J., 
Posted on: 12/21/2011
Work done:  Installed ductless split system to meet needs for home with unusual footprint and construction type.
Technician: 

Cole was courteous, friendly and thorough.

Cole was courteous, friendly, and more thorough than anyone has been. I was amazed at his tenacity in finding the problem.

- Regional Conference Center, 
Posted on: 8/2/2011
Work done:  Replace defective 5 ton cooling coil.
Technician: 

The installation was great

The installation was great. The men were courteous and very helpful

- Foothill Oaks Academy, 
Posted on: 6/27/2011
Work done:  Provided and installed 18,000 BTU air conditioner with 230v electrical. Included framing and trim.
Technician: 

The process was easy and painless.

The process was easy and painless. The crew that came out was very polite and friendly. We had kids and dogs running around and they were great.

- Leanne A., 
Posted on: 6/8/2011
Work done:  Add 3 tons of air conditioning to existing central heating system. Provide new refrigerant lines, ductwork and thermostat.
Technician: 

Very nice young men

Very nice young men; technicians and Tony.

- Steven W., 
Posted on: 5/6/2011
Work done:  Connect new air conditioner and coil to existing furnace and ductwork.
Technician: 

Very Professional and Courteous

Cole and Mario were very professional, courteous and answered my questions. The did their job well. I am very pleased with the installation.

- Sharon T., 
Posted on: 4/7/2011
Work done:  Replace existing equipment. Install new furnace, air conditioner and ductwork.
Technician: 

Really like your service

Really like your service.

- Raul Y., 
Posted on: 12/10/2010
Work done:  Furnace changeout. Installed new condensing furnace for utility rebates, manufacturer rebates and federal tax credits.
Technician: 

Very good.

Your men were courteous and very good. We’d also like you to quote a system for our new warehouse.

- Rick W., 
Posted on: 8/17/2010
Work done:  Replaced existing central air conditioner and furnace with Rheem Prestige equipment. System qualified for $2,800 in tax credits and rebates.
Technician: 

Received a $1500 Tax Credit

Rebate forms and instructions were very helpful and clear. Thanks!

- Douglas L., 
Posted on: 8/13/2010
Work done:  Replace rooftop package heater/air conditioner with new high-efficiency model. Enlarge return inlet to ensure best possible airflow. System qualifies for $1500 tax credit and manufacturer rebate.
Technician: 

Inconvenience at a minimum.

Very pleased with installation. Your people were neat, clean and professional.

- Mike P., 
Posted on: 7/27/2010
Work done:  Removed existing furnace and air conditioner. Installed new equipment. Work completed in a single day to keep customer inconvenience at a minimum.
Technician: 

Raul and Brian were very professional.

Raul and Brian were very professional.

- Susan S., 
Posted on: 12/14/2009
Work done:  Had asbestos removed by licensed abatement contractor. Installed new 3 ton air conditioner matched to furnace we installed two years ago. Updated home electrical service to accommodate greater electrical usage.
Technician: 

The system works great.

Cole did a very good job on the installation. He also repaired some loose ductwork going into our attic that likely been that way for the last 25 years! Thanks!

- Rhett M., 
Posted on: 8/18/2009
Work done:  Furnace change-out, removing old broken down unit with high-efficiency heater, and qualified homeowner for a tax credit on installed cost.
Technician: 

You did a great job for me!

I can’t say enough about Cole. He came early, stayed late and worked hard to finish, to accomodate a previous out of town function I had to leave for. Mike and all the other lads were also very good workers. Thanks Cole, you went far beyond my expectations. I really appreciated it. Kevin Berry, I th

- Mrs. R., 
Posted on: 6/3/2009
Work done:  Installed multi-speed equipment for precise comfort control in the home.
Technician: 

On time and professional!

We are very pleased with the new unit. Intex feels that our contract has been fulfilled as promised and that your technicians were very professional and cleaned up after the work was finished.

- Intex Solutions, Inc., 
Posted on: 8/15/2008
Work done:  Removed defective 3 ton rooftop air conditioner and replaced it with new equipment.
Technician: 

The Technicians did a great job!

The two technicians did a great job. They were prompt and courteous and were very knowledgeable and meticulous during the installation.

- Frank Y., 
Posted on: 8/8/2008
Work done:  Installed a complete new central heating and air conditioning system with multi-speed furnace and air conditioner for optimal comfort and efficiency.
Technician: 

Very happy with Air-Tro

We are very happy with Air-Tro.

- R & B Steel, 
Posted on: 8/4/2008
Work done:  Replaced two roof mounted package heat pump units with new three phase equipment and connected it to existing ductwork and utilities.
Technician: 

Use me as a reference

Cindy was a great tech.

- Tony G., 
Posted on: 7/31/2008
Work done:  Replaced undersized air conditioner and duct work with properly designed system.
Technician: 

The installation was done professionally

The installation was done professionally and the crew were very courteous.

- 24/7 Auto Recovery, 
Posted on: 7/21/2008
Work done:  Changed out a rooftop unit with a new high efficiency system.
Technician: 
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