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Great job of communicating everything
I am very pleased with the new installation. Donny & Danny did an excellent job. Donny did a great job of communicating everything. Danny was proficient and courteous.
Donald Class III
Professional Prompt Proficient
Professional Prompt Proficient
- Custom Autosound, Fullerton
Posted on: 07/27/21
Posted on: 07/27/21
Work done: Repair failing condensate drain lines. Ensure they are properly supported for good drainage.
Technician: Donald Class III
Communications were excellent
Your employees were very courteaous and responsive. Communicaion and followup were excllent. Work as done timely and as agreed.
- Custom Autosound, Fullerton
Posted on: 06/30/21
Posted on: 06/30/21
Work done: Remove and replace (1) 2 ton and (1) 3 ton rooftop package unit. Connect to existing ducts and utilities.
Technician: Donald Class III
Don and his team were so nice.
Don and team were so nice.
- Jerry L., Glendora
Posted on: 03/15/21
Posted on: 03/15/21
Work done: Remove existing system, including equipment and ductwork. Install new 3.5 ton equipment and new R6 rated flex ductwork.
Technician: Donald Class III
Completed the job to our satisfaction.
Arrived on time as scheduled. Completed the job to our satisfaction.
- Carolyn P., Altadena
Posted on: 9/11/2020
Posted on: 9/11/2020
Work done: Convert heating-only central system to air conditioning. Add 4 ton condenser, coil, refrigerant lines and drainage.
Technician: Donald Class III
Very Satisfied
Very satisfied
- Marvin C., Pasadena
Posted on: 7/2/2020
Posted on: 7/2/2020
Work done: Add duct to sun room.
Technician: Donald Class III
It feels good
It feels good to have heat in the house. The $800 discount made good business sense on Air-Tro’s part.
- Ann H., Altadena
Posted on: 3/20/2020
Posted on: 3/20/2020
Work done: Change out older roof-mounted package unit. Install new, high efficiency system in its place.
Technician: Donald Class III
Everything went really well
Everything went really well – very easy start to finish. Appreciate your good work!
- Henry J., South Pasadena
Posted on: 10/15/2019
Posted on: 10/15/2019
Work done: Remove old Freon 4 ton air conditioner. Replace with new R410a equipment.
Technician: Donald Class III
Positive, upbeat, friendly & respectful team. Good job!
It’s not easy being a business of Air-Tro’s size and retaining such a positive, upbeat, friendly & respectful team. Good job!
- Bruce W., Altadena
Posted on: 8/9/2019
Posted on: 8/9/2019
Work done: Select multizone ductless split system with 3 air handlers mated to a single variable-flow condensing unit.
Technician: Donald Class III
Very professional all around.
Thank you Jose Hernandez and Thank you Donnie & crew. The crew was very nice and they work very clean. They know their business and do it very well. Very professional all around. I highly recommend this company.
- Marlene A., Monterey Park
Posted on: Yelp 7/10/2019
Posted on: Yelp 7/10/2019
Work done: Remove and dispose of old, worn-down equipment. Install new 4 ton matched replacement system.
Technician: Donald Class III
Air-Tro did an amazing job
Air-Tro did an amazing job to get a new HVAC system installed at my condo. Kevin came out and took a look around and measured some of the pathways and stairwells. A crew of 5 people came and did an amazing job. Everything went incredibly smoothly.
- Eric C., Pasadena
Posted on: Yelp 6/24/2019
Posted on: Yelp 6/24/2019
Work done: Removed rooftop unit by hand; the crane approach would have been difficult and very costly. Similarly hand-lifted the replacement rooftop package unit into place.
Technician: Donald Class III
The installers did a great job!
The installers did a great job! Donny & crew were very professional. Tim was very helpful in setting up the inspection. Peter Jager was professional and promptly answered all our questions.
- Carolyn W., Burbank
Posted on: 5/10/2019
Posted on: 5/10/2019
Work done: Install new ductless mini-split system with two air handlers and variable refrigerant flow condensing unit.
Technician: Donald Class III
Posted on: 01/25/22