Douglas was very professional, courteous, and did not waste time getting his work done. It was a rainy day and I was relieved that he brought he own shoe covers so he would not track water into the house. He is a good representative of the excellent service I've come to expect from Air Tro.
Douglas, the technician, was professional. Thank you for putting on shoe covers. Better to put them on before entering the house.
The tech knew exactly what to do and did it.
I was very pleased. Unfortunately a part for my furnace had to be ordered and would not arrive until the next day. Fortunately, it did arrive and the technician came first thing in the morning and saved me from becoming an ice cube as a weekend could have been involved.
Very pleased with your service and employees!
Air-Tro is an amazing HVAC operation in the business of taking care of all of your needs! Tristan Hunter is an amazing Service Professional that has so many years of experience. Tristan will make sure you are comfortable and safe in your home. His ability to communicate my needs and wants was easy t
Work was done well and ontime!
good efficient service
Thanks for the 6 month check ups.
your service and attention has been very good
Air-Tro is top notch! I've recommended your company to several neighbors on my street.
I really appreciate your service personnel...they are professional and are always helpful and ready to explain any issues that might need attention. Thank you!
The technician who serviced our unit was exceptionally nice, polite and did a great job.
Friendly customer phone service and your service representative was not only pleasant, but recommended the unit on the outside should be cleaned as well as the filters on my ductless inside (thought it should have been included in the maintenance call) . Rather costly for the labor involved but I L
I am not sure if there is a new person who answers the phone, but unfortunately, this lady is not always friendly. My prior experiences have been very pleasant. I've been using your services for several years. The repairman is great. Therefore, I immediately noticed the difference in the receptionis
We were very satisfied.
My technician was polite, intelligent, experienced and a, joy. He understood the issues, solved the problem and provided guidance Highly recommend him!!!
Everything was great. Thank you! However, I was told my outside unit was leaking oil. Will someone get back to me on this? Thanks again!
I've always been very satisfied with all your technicians...including Douglas who came here on Thursday.
The Technician was fantastic. very prompt and on time.
Thank you very much I was very satisfied with your work
Both technicians and office staff have been courteous and professional.
Technician was courteous,prompt and service was excellent.
They found the problem and fixed it well!
I had Chris last year and Douglas this year, both of them are very professional and personable.