The technician who showed up and serviced our A/C unit, Edgar, did an excellent job. He was knowledgeable, kind, and courteous. He explained everything to us, and told us what he was about to do and why. He was not afraid of saying, I don't know
Jose was courteous! He answered all our questions and never gave the impression that he had to be somewhere else, like most salesmen do. Jose made our choice choosing Air-Tro very easy
We talked to four other companies and chose Air-Tro because of Jose's answers & knowledge
Air-Tro and Emmy Ramirez worked with me to get things done. Thank you for going the extra mile!!
I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda
The crew went above and beyond by noting a wire/plug was disconnected by movement and installation of work done by another company the day before. Kevin Berry is great; down to earth and not sales-y. Very refreshing
Very professional and we are enjoying our cooler downstairs. Great job!
Emmy and his assistan were very courteous
So glad you were able to move the installation date up!
Bob gave us insightful opinions about what kind of insulation to put in our new attic. The installation (done by Emmy and Mikey) was great, those two guys worked their butts off even in a heat wave. The install looks fantastic and it's wonderful to have a working HVAC in our home again.
The installation (done by Emmy and Mikey) was great, those two guys worked their butts off even in a heat wave. The install looks fantastic and it's wonderful to have a working HVAC in our home again. I would definitely recommend Air-Tro to anybody that needs service to their existing HVAC to get
The service representative was punctual, courteous, thorough, explained everything so I understood the problem and how he was going to fix the problem, and explained the cost of repair.
I really appreciate the professional job you did, Emmy. It's a beautiful installation!"
Very courteous and considerate. They were neat and cleaned up very well.
Emmy & Mikey were very nice and helpful!
Jose made a very good presentation. He was punctual polite and answered all my questions.
Needed blower motor leeds replaced from yellow to red - noise level greatly reduced.
I'm very satisfied with the solutions presented by the Air-Tro team and equally satisfied with the installation.
Air-Tro did MEET my expectations and brought more employees out to get the job done quickly and efficiently at this point I am happy with how everything turned out.. As far as the equipment Lennox is stellar.
Your employees were very professional, courteous and considerate. I will recommend yourcompany to anyone needed HVAC work or service.
The 2 men were a thorough, professional and pleasant team. Their work ethics are excellent.
Emmanuel and Adrian were very courteous. Jerren was very responsive and aswered all our questions. We're very pleased.
Yes, we're pleased. Thank you :).