Emmy and his helper were very professional. Emmy is extremely experienced in what he does. His young helper was very nice guy and courteous.
A great group of professionals
Kevin Berry and the team at Air-Tro are a great group of professionals to work with and provided great service for all our HVAC needs. We'll be returning customers for sure.
It was a pleasure doing business with them
Air-Tro is an excellent company. All of their guys are professional, courteous, and hardworking. It was a pleasure doing business with them and I recommend them to everyone!
Exceeds our Expectations
The unit exceeds our expectations. It is extremely quiet and powerful. Emmanuel & his staff were awesome. Emmy explained everything step by step, then showed up on time, was clean & thoughtful.
I commend Air-Tro. Excellent work
I really commend Air-Tro for the excellent job that was done at my home on Monday,February 11.The technician,Jonathan arrived just before his scheduled time of 8am. He was friendly and had a great attitude.He did an excellent job installing a new duct for our gravity furnace.
Excellent job
The technician who showed up and serviced our A/C unit, Edgar, did an excellent job. He was knowledgeable, kind, and courteous. He explained everything to us, and told us what he was about to do and why. He was not afraid of saying, I don't know
Jose made choosing Air-Tro easy
Jose was courteous! He answered all our questions and never gave the impression that he had to be somewhere else, like most salesmen do. Jose made our choice choosing Air-Tro very easy
We chose Air-Tro over 4 others
We talked to four other companies and chose Air-Tro because of Jose's answers & knowledge
You go the extra mile!!
Air-Tro and Emmy Ramirez worked with me to get things done. Thank you for going the extra mile!!
They kept on our timetable
Prompt response
I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda
The crew went above and beyond
The crew went above and beyond by noting a wire/plug was disconnected by movement and installation of work done by another company the day before. Kevin Berry is great; down to earth and not sales-y. Very refreshing
Very professional.
Very professional and we are enjoying our cooler downstairs. Great job!
Very Courteous
Emmy and his assistan were very courteous
Great service.
Great service.
So glad!
So glad you were able to move the installation date up!
The install looks fantastic
Bob gave us insightful opinions about what kind of insulation to put in our new attic. The installation (done by Emmy and Mikey) was great, those two guys worked their butts off even in a heat wave. The install looks fantastic and it's wonderful to have a working HVAC in our home again.
Emmy and Mikey worked their butts off
The installation (done by Emmy and Mikey) was great, those two guys worked their butts off even in a heat wave. The install looks fantastic and it's wonderful to have a working HVAC in our home again. I would definitely recommend Air-Tro to anybody that needs service to their existing HVAC to get
Puntcual and courteous
The service representative was punctual, courteous, thorough, explained everything so I understood the problem and how he was going to fix the problem, and explained the cost of repair.
So warm & friendly
I really appreciate the professional job you did, Emmy. It's a beautiful installation!"
Very courteous and considerate
Very courteous and considerate. They were neat and cleaned up very well.
Very nice & helpful
Emmy & Mikey were very nice and helpful!
Very pleased
Jose made a very good presentation. He was punctual polite and answered all my questions.
Noise greatly reduced
Needed blower motor leeds replaced from yellow to red - noise level greatly reduced.
Very satisfied
I'm very satisfied with the solutions presented by the Air-Tro team and equally satisfied with the installation.
The equipment is stellar
Air-Tro did MEET my expectations and brought more employees out to get the job done quickly and efficiently at this point I am happy with how everything turned out.. As far as the equipment Lennox is stellar.
Recommend to anyone
Your employees were very professional, courteous and considerate. I will recommend yourcompany to anyone needed HVAC work or service.
Work ethics are excellent
The 2 men were a thorough, professional and pleasant team. Their work ethics are excellent.
Very responsive and courteous.
Emmanuel and Adrian were very courteous. Jerren was very responsive and aswered all our questions. We're very pleased.
Thank You
Yes, we're pleased. Thank you :).
Very pleasant experience
Very pleasant experience. We are very pleased with quality of work, with the price and with Mr. Jager.
Extremely pleased!
The men employed to install the A/C & furnace were extremely professional, punctual, worked well together. I am impressed with their professionalism.
Your work was great!
Very courteous! Your work was great.
Very courteous
You have a very competent employee in Emmanuel. We have been Air-Tro customers since 1985.
Outstanding job
Kevin Berry (the consultant) and the two-man crew did an outstanding job. Some of the work was quite difficult due to the confined crawl space. I would highly recommend this company for their professionalism, promptness and quality of work.
Work well together as a team
Emmanuel and Matthew worked well together as a team. Responsive to our questions. They are defintely keepers. Good team workers are hard to find. Kevin wasn't so bad, either!
I've been a customer for many years and am very satisfied
I've been a customer of Air-Tro for many years and hve purchased my second AC & Furnace units from you. I am very satisfied with your service.
Emmanual & his helper did an excellent job
Emmanuel & his helper did an excellent job. The wre both fastidious and punctual in their work, and should be commended for a fine job!
I am very pleased with your company and your men.
I want to express my sincere Thank You for the wonderful new A-C system that your excellent crew of highly skilled men installed in my house. They worked in a very hot, cramped attic. I'm very pleased with your company and your men.
Courteous? Absolutely!
Installation was done in a timely fashion. Everything was completed on time, and the workers were absolutely courteous.
Air-Tro is always our choice
Air-Tro has always been our choice for air conditioning service and repair. We are confident tha the two technicians we met are as competent and knowledgable as the rest of your staff.
Much appreciated
The courtesy of your men was much appreciated. It's our pleasure to refer you.
Very Pleased
We are very pleased with the work. Your bid was significantly less than the other bid we got.
Attentive Service!
Tony, we appreciate your attentive service!
Very courteous, and very patient!
Thanks for the many eyars of prompt, professional work on our apartment buildings!
Extremely pleased
I'm extremely pleased. Thank you for makin the air in our house clean. The re-direction of the air flow is great.
We appreciate your consideration of us and care of our equipment.
We appreciate your consideration of us and care of our equipment.
Peter J was great.
Peter J was great. Every worker was polite and competent.
Am I pleased? Yes!
Your men were a pleasure to work with. I'll be happy to refer people to you in the future.
Installation team was just fabulous. GREAT job.
Installation team of Emmy and Joe were just fabulous. Very easy to work with and they did a GREAT job.
Excellent customer service. The installation went very smoothly.
Excellent customer service. The installation went very smoothly.
Beautiful. Great job.
Your men were extremely courteous. It came out beautifully. Great job.
Very good workers
Very good workers; courteous and kept the work area clean.
Very good job
Very good job. Emmanual and Chris took the time to explain how everything works.
Emmanuel and Jerren are excellent!!
Everyone was courteous and kept the work area clean. Emmanuel and Jerren were excellent!!
Emmanuel and his crew were great.
Emmanuel and his crew were great. Worked exttra hours to ensure our job was complete on time.
Did a Great Job
They gave us a good, fair price to put in a new air cond/heating unit. They were professional and did a great job for us last summer. It works with no problems.
The best install possible
You did the best install possible with the inadequacies of my home.
Air-Tro has come through every time.
We have used AirTro now for over 6 years during which time they replaced two AC units, repaired ducts, and serviced a broken furnace. The work was done on time, and efficiently. The owners are responsive, knowledgeable, and the prices are fair.
Thank you.
Your men were extremely courteous. Thank you.
Very satisfied with everyone he met or who worked on his job.
Very satisfied with everyone he met or who worked on his job. Emmy solved all problems efficiently. A job well done!
Love it!
All did a very professional, courteous job! The furnace is so quiet; I love it!
They took care of everything.
The service was very good overall! We had issues with the city inspector, and once we turned that information over to Air-Tro, they took care of everything. They were very professional and made sure the job was done in a timely manner. There weren.t any hidden costs or fees.
I felt very comfortable.
The service turned out great overall. The gentleman that came out to provide me with an estimate explained all of the different options, which I appreciated. I felt very comfortable with him and they all were very professional. They explained everything to me, and even pulled a permit for the work.
I am extremely pleased with the professionalism of the team!
I am extremely pleased with the workmanship, promptness, and professionalism of the team!
Well satisfied with the crew's performance.
My wife and I are not only well satisfied with the new installation but also in the quality of workmanship and thoroughness of the crew's performance.
We want to commend your crew for going the extra mile.
We were pleased with discussing ideas with your sales engineer, Peter Jager, who had an innovative plan to relocate the equipment. Your crew leader, Emmy, went the extra mile. We want to commend your crew for taking pride in the work. A job well done!
They worked hard every day and always left our place cleaned up.
Kevin did a great job explaining what needed to be done and answering questions. Emmanuel and Jose worked hard each day and always left our place cleaned up. Thanks!
It looked perfect afterwords
The whole job was done professionally, cleanly and it looked better than imagined when completed. They finished all in a day’s time, which amazed me.
Thank you for your prompt attention.
Thank you for your prompt attention. Thankfully we avoided a serious problem.
Over $3,000 in tax credits and rebates.
We were very impressed by the entire team. The work was done promptly, as promised.
Pleased with the installation.
I’m pleased with the new installation. They cleaned up the work area, leaving it immaculate.
Very helpful!
The men were courteous and very helpful.
I just recommended your company to a neighbor.
Thank you so much for getting me cool last week. You can't imageine what a relief it was for me and my family. The technician was very nice and dligent. I just recommended your company to a neighbor.
Very professional
The Air-Tro staff and technicians were very professional. The install went off without a hitch. I am very happy with my new energy efficient HVAC system. Air-Tro is the best!
They are prompt, courteous and neat.
They were prompt, courteous and neat. I use them for quarterly service, where they replace the filters and ensure everything is working properly. I like their service.
Very professionally done!
Overall a job well done. I was impressed with Kevin’s knowledge when he came to the site to provide direction and solve unexpected problems.
Pleasant to work with
I was able to work with Gina at the Credit Union, I am very happy with the work that was done and pricing I received. I’m recommending you to a friend who needs Duct work.