The technician who showed up and serviced our A/C unit, Edgar, did an excellent job. He was knowledgeable, kind, and courteous. He explained everything to us, and told us what he was about to do and why. He was not afraid of saying, I don't know
Jose made choosing Air-Tro easy
Jose was courteous! He answered all our questions and never gave the impression that he had to be somewhere else, like most salesmen do. Jose made our choice choosing Air-Tro very easy
We chose Air-Tro over 4 others
We talked to four other companies and chose Air-Tro because of Jose's answers & knowledge
You go the extra mile!!
Air-Tro and Emmy Ramirez worked with me to get things done. Thank you for going the extra mile!!
They kept on our timetable
Prompt response
I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda
The crew went above and beyond
The crew went above and beyond by noting a wire/plug was disconnected by movement and installation of work done by another company the day before. Kevin Berry is great; down to earth and not sales-y. Very refreshing
Very professional.
Very professional and we are enjoying our cooler downstairs. Great job!
Very Courteous
Emmy and his assistan were very courteous
Great service.
Great service.
So glad!
So glad you were able to move the installation date up!
The install looks fantastic
Bob gave us insightful opinions about what kind of insulation to put in our new attic. The installation (done by Emmy and Mikey) was great, those two guys worked their butts off even in a heat wave. The install looks fantastic and it's wonderful to have a working HVAC in our home again.
Emmy and Mikey worked their butts off
The installation (done by Emmy and Mikey) was great, those two guys worked their butts off even in a heat wave. The install looks fantastic and it's wonderful to have a working HVAC in our home again. I would definitely recommend Air-Tro to anybody that needs service to their existing HVAC to get
Puntcual and courteous
The service representative was punctual, courteous, thorough, explained everything so I understood the problem and how he was going to fix the problem, and explained the cost of repair.
So warm & friendly
I really appreciate the professional job you did, Emmy. It's a beautiful installation!"
Very courteous and considerate
Very courteous and considerate. They were neat and cleaned up very well.
Very nice & helpful
Emmy & Mikey were very nice and helpful!
Very pleased
Jose made a very good presentation. He was punctual polite and answered all my questions.
Noise greatly reduced
Needed blower motor leeds replaced from yellow to red - noise level greatly reduced.
Very satisfied
I'm very satisfied with the solutions presented by the Air-Tro team and equally satisfied with the installation.
The equipment is stellar
Air-Tro did MEET my expectations and brought more employees out to get the job done quickly and efficiently at this point I am happy with how everything turned out.. As far as the equipment Lennox is stellar.
Recommend to anyone
Your employees were very professional, courteous and considerate. I will recommend yourcompany to anyone needed HVAC work or service.
Work ethics are excellent
The 2 men were a thorough, professional and pleasant team. Their work ethics are excellent.
Very responsive and courteous.
Emmanuel and Adrian were very courteous. Jerren was very responsive and aswered all our questions. We're very pleased.
Thank You
Yes, we're pleased. Thank you :).
