The technician was on time very helpful and knowledgeable. Mario took his time and explained what the problem was and fixed it. He took the time to check a couple of other issues also.
I can count on Air Tro
It is so good to know I can count on Air Tro to service my heating and air needs...time after time! Thank you for your excellent service.
Wow!
Wow! I had 3 major projects going at the same time and Air-Tro really blew me away with their professionalism and creativity in how to solve a complicated solution to my unusual home! I wish the other projects were being handled by these guys!!! Kevin Berry was so incredibly responsive and came u
Excellent, as usual
Eric was excellent, as usual. He helped identify the problem (a long-forgotten tiny sub-panel of breakers in an odd location), and we were quite happy to have the system back up and running.
Derek was great!
Derek, our service person was great!
Great service.
Great service.
Joshua was very helpful
Joshua came out to our house and was very helpful. He explained what was needed and then got it quickly done. Very happy with the service.
The technicians were great
The technicians were great and listened to me when we needed to locate the return vent in the dining room. All the work was done in a very neat and clean way. The A/C is quiet and keeps the home cool & comfortable.
Our tech (Josh) was awesome.
Our tech (Josh) was awesome.
Hernan was very personable
Hernan was the service tech that helped us. He was very personable and easy to work with. He's a definite asset to your company. He identified and fixed the problem quickly. I particularly liked that he did not try and upsell'' me an anything. Such tactics are extremely annoying. A straight shooter
I didn’t even have to vacuum!
Very nice young men. A credit to your company. They did a great job of returning the area to its original state. And I am very picky in this regard. I did not even have to vacuum.
Prompt service
Thank you for your friendly, professional and prompt service!
Quite pleased
Quite pleased with the company and technicians. Very nice and knowledgeable.
They go above and beyond
They are fair, honest, and often go above and beyond their assignment when unforeseen complications arise.
Extremely satisfied
The service needed & performed by Air Tro on my old unit stretched it's performance cap until it finally needed replacement (almost 2 yrs ago). I'm extremely satisfied with the new unit, the cost, expedient service, professional technicians!
Very professional and friendly.
Your technicians are great. Very professional and friendly.
Always consistently good.
Always consistently good. Plus, the last many times you have had all of the filters with you and complete the job all at one time.
Very courteous and considerate
Very courteous and considerate. They were neat and cleaned up very well.
Derek is excellent !!
Your repairmen Derek A. is excellent !!
They treated me like family.
Air-Tro sent out a technician almost immediately. He fixed the problem which was a faulty wire and he cleaned the sensor. He did a fantastic job and very professional. They treated me like family.
A big plus
It's a big plus to have Kevin Berry as my next door neighbor.
I’m a long term customer – more than 15 years.
I'm a long term customer and have been happy with the service for more than 15 years.
Great job!
Chris Cervantez was courteous efficient and friendly. Great job!
Pleasant technician – and knowledgeable
Pleasant technician and knowledgeable re the unit.
Our service tech was great
Ryan our service tech was great - knowledgeable advised but did not pressure or 'sell' recommended service and other options but informed us. Thank you
