Monrovia

Very pleased with the entire process. Representative advised me on the best options for my home and lifestyle and did not try to sell me more than I needed. Crew arrived on time, and after completing the job, cleaned up so well that I would never know they had been there. Highly recommend.

Andrew was very helpful, but my heater is still not working correctly. It wouldn't come on at all last week, when it was very cold (the default temp is 60 and the readout showed indoor temps in the 50s). It won't come on when I set it to higher than 60, but oddly enough, it was on when I got home l

Thanks guys. Your techs spent alot of time here fixing my furnace. More than I would have expected for the bill I got. You'll be the first place I stop when I do a full replacement. Thanks!

Air-Tro is an amazing HVAC operation in the business of taking care of all of your needs! Tristan Hunter is an amazing Service Professional that has so many years of experience. Tristan will make sure you are comfortable and safe in your home. His ability to communicate my needs and wants was easy t

I appreciate that I am not pushed to purchase a upgraded system.

Thanks for the 6 month check ups.

Excellent service from every member of the staff. Many thanks.

He was friendly, worked quickly and efficient.

I really appreciate your service personnel...they are professional and are always helpful and ready to explain any issues that might need attention. Thank you!

Our technician Angel called ahead and arrived within the 4 hour window. Very nice and professional. I explained the situation with our AC and he told me what he could do to solve the problem. After the work was completed, every thing is back to normal and he told me more about the drip system that I

Our technician Angel called ahead and arrived within the 4 hour window. Very nice and professional. I explained the situation with our AC and he told me what he could do to solve the problem. After the work was completed, every thing is back to normal and he told me more about the drip system that I

I have been using Air-Tro for many years. You have always done the job right the first time and are always prompt and courteous. Thanks!

I have been using Air-Tro for many years. You have always done the job right the first time and are always prompt and courteous. Thanks!

Great install team who did a great job every day.

Everything was great. Thank you! However, I was told my outside unit was leaking oil. Will someone get back to me on this? Thanks again!

Wonderful crew, always pleasant and helpful even when faced with the challenge of just getting the units into house and onto property!

Thank you for providing room for comments. Not everything can be summed up with the yes or no spaces above. It took a total of three visits and the outcome was Both took personal initiative under a difficult time and temperature crunch.successful and handled very well by Jessica and Douglas.

Jose was professional and easy to work with. We needed service on a day it was 115?.

Our technician was fabulous, however, we are continuing to have problems with the air in our livingroom and it's quite frustrating. Our technician did what he could and was helpful, however, this continues to be a problem for us

Thank you for your help and finding my need for a new part to my air conditioner. I can be cool this summer which is great.

I had them replace my 30+ year HVAC system last month and they did a very good job. The installers worked very hard in incredible heat and in a very small attic space, I felt sorry for them. Overall they gave me a good price and I would recommend them.

The technicians who service my system are always wonderful, this time the technician was particularly conscientious. He explained everything he did and all his findings. Air-Tro installed my system and I have only used Air-Tro for service and will always stick with Airtro!!

I am extremely happy with the service I received. The technician Angel was courteous and a fast worker, and he kept me informed as he trouble shot my problem.

As always nothing but the best; thank you very much. Eddy Berizo.

Thanks to Derek your service person he always does very good work !

We talked to four other companies and chose Air-Tro because of Jose's answers & knowledge

I was very satisfied with the service provided by Air-Tro. A technician was at my door three hours after I called to set up an appointment to have a new thermostat installed. Angel Limon did a very professional job and was courteous and efficient.

Thank you for being prompt and professional.

Excellent service as usual

The technician that came did an excellent job.

Kevin Berry being my next door neighbor is the original reason I came to Air Tro.

Your technician was knowledgeable, articulate, in both English and Spanish and prompt, and efficient

Great team. Honest & prompt. New system is very quiet!

:) Thank you, you are all great!

Thank you

Air-Tro and Emmy Ramirez worked with me to get things done. Thank you for going the extra mile!!

Thank you to your technician Derek , I enjoy having him . He is courteous and knowledgeable.

Your organization has installed my airconditioning and heating units for the past 30+ years and the servicemen who come for the installation and/or the maintenance are courteous, professional, and helpful in providing information whiile the work is being done and also upon completion. Thank you for

Professional and pleasant. First Rate!

Thank you for the excellent service!

The technician was very helpful and fixed an air flow problem left over from recent electrical work in the attic, (kinked up return vent). Now unit is operating fine. Thanks.

The technician was on time very helpful and knowledgeable. Mario took his time and explained what the problem was and fixed it. He took the time to check a couple of other issues also.

Service technician did a great job: knowledgeable, clean and thorough.

I have an extremely old furnace but it works. It may not be the most efficient system but I appreciate that the technicians never try and sell me products I do not need.

It is so good to know I can count on Air Tro to service my heating and air needs...time after time! Thank you for your excellent service.

Wow!  I had 3 major projects going at the same time and Air-Tro really blew me away with their professionalism and creativity in how to solve a complicated solution to my unusual home!  I wish the other projects were being handled by these guys!!!  Kevin Berry was so incredibly responsive and came u

I have used Air-Tro since I moved into my house in 1989. As a Realtor, I also highly recommend them to all of my clients. I have always been completely satisfied with both their service and response to problems.

Eric was excellent, as usual. He helped identify the problem (a long-forgotten tiny sub-panel of breakers in an odd location), and we were quite happy to have the system back up and running.

Derek, our service person was great!

Air-Tro Team has been to my home & office for work to be done They were professional and friendly and gave advise to help us out I have and wil keep on recommending them to others Great job guys!

Great service.

Joshua came out to our house and was very helpful. He explained what was needed and then got it quickly done. Very happy with the service.

The technicians were great and listened to me when we needed to locate the return vent in the dining room. All the work was done in a very neat and clean way. The A/C is quiet and keeps the home cool & comfortable.

Our tech (Josh) was awesome.

Hernan was the service tech that helped us. He was very personable and easy to work with. He's a definite asset to your company. He identified and fixed the problem quickly. I particularly liked that he did not try and upsell'' me an anything. Such tactics are extremely annoying. A straight shooter

Very nice young men. A credit to your company. They did a great job of returning the area to its original state. And I am very picky in this regard. I did not even have to vacuum.

Thank you for your friendly, professional and prompt service!

Quite pleased with the company and technicians. Very nice and knowledgeable.

They are fair, honest, and often go above and beyond their assignment when unforeseen complications arise.

The service needed & performed by Air Tro on my old unit stretched it's performance cap until it finally needed replacement (almost 2 yrs ago). I'm extremely satisfied with the new unit, the cost, expedient service, professional technicians!

Your technicians are great. Very professional and friendly.

Always consistently good. Plus, the last many times you have had all of the filters with you and complete the job all at one time.

Very courteous and considerate. They were neat and cleaned up very well.

Your repairmen Derek A. is excellent !!

Air-Tro sent out a technician almost immediately. He fixed the problem which was a faulty wire and he cleaned the sensor. He did a fantastic job and very professional. They treated me like family.

It's a big plus to have Kevin Berry as my next door neighbor.

I'm a long term customer and have been happy with the service for more than 15 years.

Chris Cervantez was courteous efficient and friendly. Great job!

Pleasant technician and knowledgeable re the unit.

Ryan our service tech was great - knowledgeable advised but did not pressure or 'sell' recommended service and other options but informed us. Thank you

I was very happy with the service; they were prompt in getting me a quote and the installment of my new ac/heat unit was done quickly and efficiently.

The maintenance agreement has kept our very old system in perfect working order. Joshua's recent visit was typical of the Air-Tro employees in that he fixed and maintained our system without any pressure to purchase any unnecessary replacement equipment or service.

Jose made a very good presentation. He was punctual polite and answered all my questions.

Technicians were courteous & professional. I appreciated the response to my concerns after the first maintenance service call on my ac /heater. Your team delivered! I plan on your service for many years to come. Thank you.

Great service as usual.

Thanks for your consistent and professional service.....CW

Pete Garcia in service was very responsive and found a motor for my air conditioner that is 27 years old. Following repair of my existing unit I made an appointment with Peter Jager and ordered a new air conditioning system, and he did an excellent job in explaining my options for the new systrm.

You technician was very polite, friendly and helpful.

Air-Tro is our go to company for heating and air conditioning repairs and service. They are always very thorough and professional. Jaime, our recent technician, went above and beyond.

The main reason we use you is your response time is excellent.

Thank you for understanding that I am on a fixed income

I have been doing business Air-Tro for many years....possibly over 25+ years as the organization installed my first airconditioning/heating system many years ago. Thank you for your continued fine service!

Technician was prompt and curtious. He explained everything fully and left the area cleaner than it was when he got here!

I can't say enough positive about AirTro. Another company quoted$2000+. Air Tro charged$200. It's so nice to be treated honestly and professionally. And special thanks to the technician, Paul Ayala, who was very professional.

A true five star company. Great prices and outstanding service.

Tony is very helpful in providing assistance as much as Matt & Chris are very courteous and professional.

Some years ago we needed repair of our heat pump and we remain impressed by your work.

You guys continue to provide excellent, professional, knowledgeable service...thank you!

The work was done in an accurate and timely manner. Thank you for your quick response.

Joe was great. He found the problem and fixed it and the job ended up being half of the cost that was quoted. AirTro is my go to business for all my AC needs. By the way, I have an AC problem in my condo in Hawaii. Joe said he would be happy to take care of it for me. Now that's customer service.

AirTro came today and Chris was knowledgeable, honest and friendly....My dogs and family are happy.

We have always had excellent and professional service with Air-Tro.

It was very smooth. He thought it might be the compressor but i was pretty sure it wasnt since the fan wasnt working either. He properly tested for compressor function and narrowed it down to the capacitor.

I appreciate your working with my renter and me.

I am pleased and satisfied. Your men were courteous and cleaned up.

The men employed to install the A/C & furnace were extremely professional, punctual, worked well together. I am impressed with their professionalism.

Very courteous! Your work was great.

Don was very helpful and very easy to work with. Had to change a part of the work order but was able to find a sloution very easily.

Very satisfied and happy with the work that was done.

Emmanuel & his helper did an excellent job. The wre both fastidious and punctual in their work, and should be commended for a fine job!

Very courteous. The day was extremely hot, and the attic even more so. The men worked very hard that day.

We are very pleased with the work. Your bid was significantly less than the other bid we got.

Air-Tro in Monrovia put a new unit in for me 2 years ago. very good installation I have had no issues

The two installers were very nice and courteous. I was impressed how much work it was to do this job. It all looks very nice and professional. Works great.

Your men were a pleasure to work with. I'll be happy to refer people to you in the future.

Extremely courteous. Bryan was beyond punctual and very professional.

The service has been great overall! They seem to be honest and fair with their prices. I got about two other estimates prior to them from other companies, and this company was really upfront with the pricing.

Both Jerren and Mario were great to work with!

Extremely helpful.

Very professional representatives of work crew. Positive experience!

The installation crew from Air-Tro was fantastic! They were polite, hard working and took the time to explain things and answer any questions we had. The units are working great. We love our new system and would refer Air-Tro and these products to our friends.

They're awesome! They.ve been very responsive, call before they show up, and they always show up earlier than they say they will, even though they give us a window time-frame. I.m a realtor, and I recommend them to all of my clients!

I'm pleased with the new installation. I've referred others in the past to Air-Tro.

I am extremely pleased with the workmanship, promptness, and professionalism of the team!

I called Airtro and they sent a professional and knowledgable hvac repairman. If I were going to buy a new unit, I would go with these guys. They are fair and square and knowledgeable.

The men were very courteous. I'm very pleased with the new installation.

I am very pleased with the new air conditioner. Your men had very good manners.

Kevin was very helpful in the initial phase. The guys were also very good.

The workers were helpful, friendly and worked very hard.

Ben was very competent, honest and thorough. He did his work in a timely manner and then reported his findings to me regarding both units. He wrote up a detailed report including the name of the unit serviced, the make, model, serial number and voltage/phase…. I plan to call Air-Tro at the beginning

Very pleased with installation. Your people were neat, clean and professional.

Cindy was a great tech.

They were very polite and responsive, and explained how to care for the A/C unit.

It was a pleasure doing business with you and look forward to having the A/C installed in the coming months.

Throughout the whole job including service Jerren was outstanding. Well Done. Resourceful and timely action on all installation problems. The residence was left spotless at the end of each day.

Huben was very attentive and on time to do the work!! Also I want to mention how helpful Larry was when I kept calling in to decide on when and what I needed to do regarding getting a new A/C unit etc.!!

Tristan is the best !

We have rarely seen workman who were so polite, and professional. We are very pleased with the installation.