Your installers were helpful, quiet and professional. Very impressive!
I'm very satisfied.
They did exactly what was expected with an attitude to please. I am very satisfied.
Nice outfit.
Lived up to their reputation. Nice outfit.
Matt & Jess worked very hard
Matt & Jess worked very hard to complete the installation within the week. The roof & wiring proved to be a challenge.
Outstanding job!
Edgar came by to fix my AC & did an outstanding job! Very professional as he showed up with a mask & wore it the entire time working. He thoroughly explained to me the problem with my AC & answered all questions I had about my ac unit. Highly recommend.
You cannot go wrong by hiring them.
HVAC unit went out during the recent heat wave and needed service as soon as possible. Called in the afternoon and secured an appointment for the following morning. Technician Kevin R arrived within the scheduled time frame and performed all the needed diagnostics to pin point the problem.
Great team!
I've used AirTro twice, once for an HVAC issue and currently to install a mini-split unit. They were always very professional and fair/up-front in their pricing. Great team. Thanks!
Outstanding.
Outstanding. On time, professional and well versed in AC units.
Very impressed from start to finish.
Very impressed from start to finish. And the Mitsubishi unit is keeping us cool and comfortable.
Matt and Cameron are very hard working!
Matt and Cameron are very hard working! You are lucky to have them as employees.
They were very courteous and did a good job.
They were very courteous and did a good job of cleaning up.
Great job!
Great job, thanks so much! Will most certainly do business again.
Highly skilled and professional.
Anthony A. was a highly skilled, professional and took his time explaining the maintenance he was performing.
On time and delivered an excellent machine
Air-Tro rep Peter was more knowledgeable than all the other individuals coming to do quotes. He arranged the pricing and crane to meet our needs without issues. They were on time and delivered an excellent carrier machine. Their installers were good.
Great Work :)
Thank you Peter, Chris and the crew for making a HUGE improvement in our A/C and ehat flow!! Replacing all the ducts and a new filter made all the difference. You were courteous and professional. GREAT WORK :).
Prompt and professional
Technician was prompt and professional, and the A/C is humming. Very pleased!
They were great.
They were able to fit me in two days earlier than planned. The Air-Tro install team was on time, clean, polite and worked very hard all day in my attic. They were able to get the system installed by the end of the day and up and running by 5:30pm. I can't recommend Air-Tro enough!
Very pleased
Very pleased with the entire process. Representative advised me on the best options for my home and lifestyle and did not try to sell me more than I needed. Crew arrived on time, and after completing the job, cleaned up so well that I would never know they had been there. Highly recommend.
Very Helpful
Andrew was very helpful, but my heater is still not working correctly. It wouldn't come on at all last week, when it was very cold (the default temp is 60 and the readout showed indoor temps in the 50s). It won't come on when I set it to higher than 60, but oddly enough, it was on when I got home l
Thanks, guys
Thanks guys. Your techs spent alot of time here fixing my furnace. More than I would have expected for the bill I got. You'll be the first place I stop when I do a full replacement. Thanks!
Amazing HVAC operation
Air-Tro is an amazing HVAC operation in the business of taking care of all of your needs! Tristan Hunter is an amazing Service Professional that has so many years of experience. Tristan will make sure you are comfortable and safe in your home. His ability to communicate my needs and wants was easy t
Not pushy at all
I appreciate that I am not pushed to purchase a upgraded system.
Thanks
Thanks for the 6 month check ups.
Excellent service from every staff member
Excellent service from every member of the staff. Many thanks.
He was friendly, quick and efficient.
He was friendly, worked quickly and efficient.
Always helpful
I really appreciate your service personnel...they are professional and are always helpful and ready to explain any issues that might need attention. Thank you!
Very nice and professional
Our technician Angel called ahead and arrived within the 4 hour window. Very nice and professional. I explained the situation with our AC and he told me what he could do to solve the problem. After the work was completed, every thing is back to normal and he told me more about the drip system that I
Very nice and professional
Our technician Angel called ahead and arrived within the 4 hour window. Very nice and professional. I explained the situation with our AC and he told me what he could do to solve the problem. After the work was completed, every thing is back to normal and he told me more about the drip system that I
You do the job right
I have been using Air-Tro for many years. You have always done the job right the first time and are always prompt and courteous. Thanks!
You always do the job right
I have been using Air-Tro for many years. You have always done the job right the first time and are always prompt and courteous. Thanks!
Great team. Great job
Great install team who did a great job every day.
Everything was great
Everything was great. Thank you! However, I was told my outside unit was leaking oil. Will someone get back to me on this? Thanks again!
Wonderful crew
Wonderful crew, always pleasant and helpful even when faced with the challenge of just getting the units into house and onto property!
Handled very well
Thank you for providing room for comments. Not everything can be summed up with the yes or no spaces above. It took a total of three visits and the outcome was Both took personal initiative under a difficult time and temperature crunch.successful and handled very well by Jessica and Douglas.
Professional & easy to work with.
Jose was professional and easy to work with. We needed service on a day it was 115?.
Our technician was fabulous
Our technician was fabulous, however, we are continuing to have problems with the air in our livingroom and it's quite frustrating. Our technician did what he could and was helpful, however, this continues to be a problem for us
Thank you for your help
Thank you for your help and finding my need for a new part to my air conditioner. I can be cool this summer which is great.
They worked very hard in incredible heat
I had them replace my 30+ year HVAC system last month and they did a very good job. The installers worked very hard in incredible heat and in a very small attic space, I felt sorry for them. Overall they gave me a good price and I would recommend them.
Always wonderful
The technicians who service my system are always wonderful, this time the technician was particularly conscientious. He explained everything he did and all his findings. Air-Tro installed my system and I have only used Air-Tro for service and will always stick with Airtro!!
I'm extremely happy
I am extremely happy with the service I received. The technician Angel was courteous and a fast worker, and he kept me informed as he trouble shot my problem.
Nothing but the best
As always nothing but the best; thank you very much. Eddy Berizo.
Always very good work!
Thanks to Derek your service person he always does very good work !
We chose Air-Tro over 4 others
We talked to four other companies and chose Air-Tro because of Jose's answers & knowledge
Courteous and efficient.
I was very satisfied with the service provided by Air-Tro. A technician was at my door three hours after I called to set up an appointment to have a new thermostat installed. Angel Limon did a very professional job and was courteous and efficient.
Thank you for being professional.
Thank you for being prompt and professional.
Excellent service as usual
Excellent service as usual
Excellent job
The technician that came did an excellent job.
Right next door
Kevin Berry being my next door neighbor is the original reason I came to Air Tro.
Prompt & efficient
Your technician was knowledgeable, articulate, in both English and Spanish and prompt, and efficient
Great team.
Great team. Honest & prompt. New system is very quiet!
You are all great
:) Thank you, you are all great!
Thank you
Thank you
You go the extra mile!!
Air-Tro and Emmy Ramirez worked with me to get things done. Thank you for going the extra mile!!
Courteous & knowledgeable
Thank you to your technician Derek , I enjoy having him . He is courteous and knowledgeable.
Thank you for your fine service!
Your organization has installed my airconditioning and heating units for the past 30+ years and the servicemen who come for the installation and/or the maintenance are courteous, professional, and helpful in providing information whiile the work is being done and also upon completion. Thank you for
First Rate!
Professional and pleasant. First Rate!
Thank you for the excellent service!
Thank you for the excellent service!
The technician was very helpful
The technician was very helpful and fixed an air flow problem left over from recent electrical work in the attic, (kinked up return vent). Now unit is operating fine. Thanks.
Very helpful and knowledgeable.
The technician was on time very helpful and knowledgeable. Mario took his time and explained what the problem was and fixed it. He took the time to check a couple of other issues also.
Great job
Service technician did a great job: knowledgeable, clean and thorough.
I appreciate them
I have an extremely old furnace but it works. It may not be the most efficient system but I appreciate that the technicians never try and sell me products I do not need.
I can count on Air Tro
It is so good to know I can count on Air Tro to service my heating and air needs...time after time! Thank you for your excellent service.
Wow!
Wow! I had 3 major projects going at the same time and Air-Tro really blew me away with their professionalism and creativity in how to solve a complicated solution to my unusual home! I wish the other projects were being handled by these guys!!! Kevin Berry was so incredibly responsive and came u
I highly recommend them
I have used Air-Tro since I moved into my house in 1989. As a Realtor, I also highly recommend them to all of my clients. I have always been completely satisfied with both their service and response to problems.
Excellent, as usual
Eric was excellent, as usual. He helped identify the problem (a long-forgotten tiny sub-panel of breakers in an odd location), and we were quite happy to have the system back up and running.
Derek was great!
Derek, our service person was great!
Professional, friendly & great advice
Air-Tro Team has been to my home & office for work to be done They were professional and friendly and gave advise to help us out I have and wil keep on recommending them to others Great job guys!
Great service.
Great service.
Joshua was very helpful
Joshua came out to our house and was very helpful. He explained what was needed and then got it quickly done. Very happy with the service.
The technicians were great
The technicians were great and listened to me when we needed to locate the return vent in the dining room. All the work was done in a very neat and clean way. The A/C is quiet and keeps the home cool & comfortable.
Our tech (Josh) was awesome.
Our tech (Josh) was awesome.
Hernan was very personable
Hernan was the service tech that helped us. He was very personable and easy to work with. He's a definite asset to your company. He identified and fixed the problem quickly. I particularly liked that he did not try and upsell'' me an anything. Such tactics are extremely annoying. A straight shooter
I didn't even have to vacuum!
Very nice young men. A credit to your company. They did a great job of returning the area to its original state. And I am very picky in this regard. I did not even have to vacuum.
Prompt service
Thank you for your friendly, professional and prompt service!
Quite pleased
Quite pleased with the company and technicians. Very nice and knowledgeable.
They go above and beyond
They are fair, honest, and often go above and beyond their assignment when unforeseen complications arise.
Extremely satisfied
The service needed & performed by Air Tro on my old unit stretched it's performance cap until it finally needed replacement (almost 2 yrs ago). I'm extremely satisfied with the new unit, the cost, expedient service, professional technicians!
Very professional and friendly.
Your technicians are great. Very professional and friendly.
Always consistently good.
Always consistently good. Plus, the last many times you have had all of the filters with you and complete the job all at one time.
Very courteous and considerate
Very courteous and considerate. They were neat and cleaned up very well.
Derek is excellent !!
Your repairmen Derek A. is excellent !!
They treated me like family.
Air-Tro sent out a technician almost immediately. He fixed the problem which was a faulty wire and he cleaned the sensor. He did a fantastic job and very professional. They treated me like family.
A big plus
It's a big plus to have Kevin Berry as my next door neighbor.
I'm a long term customer - more than 15 years.
I'm a long term customer and have been happy with the service for more than 15 years.
Great job!
Chris Cervantez was courteous efficient and friendly. Great job!
Pleasant technician - and knowledgeable
Pleasant technician and knowledgeable re the unit.
Our service tech was great
Ryan our service tech was great - knowledgeable advised but did not pressure or 'sell' recommended service and other options but informed us. Thank you
Very happy
I was very happy with the service; they were prompt in getting me a quote and the installment of my new ac/heat unit was done quickly and efficiently.
Kept our system in perfect working order.
The maintenance agreement has kept our very old system in perfect working order. Joshua's recent visit was typical of the Air-Tro employees in that he fixed and maintained our system without any pressure to purchase any unnecessary replacement equipment or service.
Very pleased
Jose made a very good presentation. He was punctual polite and answered all my questions.
Courteous & professional
Technicians were courteous & professional. I appreciated the response to my concerns after the first maintenance service call on my ac /heater. Your team delivered! I plan on your service for many years to come. Thank you.
Great service as usual.
Great service as usual.
Consistent and professional service
Thanks for your consistent and professional service.....CW
Very responsive.
Pete Garcia in service was very responsive and found a motor for my air conditioner that is 27 years old. Following repair of my existing unit I made an appointment with Peter Jager and ordered a new air conditioning system, and he did an excellent job in explaining my options for the new systrm.
Did the job!
You technician was very polite, friendly and helpful.
Very thorough and professional
Air-Tro is our go to company for heating and air conditioning repairs and service. They are always very thorough and professional. Jaime, our recent technician, went above and beyond.
Excellent response time
The main reason we use you is your response time is excellent.
Thank you for understanding
Thank you for understanding that I am on a fixed income
Fine Service!
I have been doing business Air-Tro for many years....possibly over 25+ years as the organization installed my first airconditioning/heating system many years ago. Thank you for your continued fine service!
Explained everything
Technician was prompt and curtious. He explained everything fully and left the area cleaner than it was when he got here!
I can't say enough
I can't say enough positive about AirTro. Another company quoted$2000+. Air Tro charged$200. It's so nice to be treated honestly and professionally. And special thanks to the technician, Paul Ayala, who was very professional.
Five star company
A true five star company. Great prices and outstanding service.
Very helpful
Tony is very helpful in providing assistance as much as Matt & Chris are very courteous and professional.
Impressed by your work
Some years ago we needed repair of our heat pump and we remain impressed by your work.
Excellent, Professional, Knowledgeable Service
You guys continue to provide excellent, professional, knowledgeable service...thank you!
Thank you for your quick response.
The work was done in an accurate and timely manner. Thank you for your quick response.
Joe was great
Joe was great. He found the problem and fixed it and the job ended up being half of the cost that was quoted. AirTro is my go to business for all my AC needs. By the way, I have an AC problem in my condo in Hawaii. Joe said he would be happy to take care of it for me. Now that's customer service.
My dogs and family are happy
AirTro came today and Chris was knowledgeable, honest and friendly....My dogs and family are happy.
Excellent, professional service.
We have always had excellent and professional service with Air-Tro.
It was very smooth
It was very smooth. He thought it might be the compressor but i was pretty sure it wasnt since the fan wasnt working either. He properly tested for compressor function and narrowed it down to the capacitor.
I appreciate it
I appreciate your working with my renter and me.
Pleased & Satisfied
I am pleased and satisfied. Your men were courteous and cleaned up.
Extremely pleased!
The men employed to install the A/C & furnace were extremely professional, punctual, worked well together. I am impressed with their professionalism.
Your work was great!
Very courteous! Your work was great.
Very easy to work with
Don was very helpful and very easy to work with. Had to change a part of the work order but was able to find a sloution very easily.
Very satisfied
Very satisfied and happy with the work that was done.
Emmanual & his helper did an excellent job
Emmanuel & his helper did an excellent job. The wre both fastidious and punctual in their work, and should be commended for a fine job!
The men worked VERY hard
Very courteous. The day was extremely hot, and the attic even more so. The men worked very hard that day.
Very Pleased
We are very pleased with the work. Your bid was significantly less than the other bid we got.
Very good installation
Air-Tro in Monrovia put a new unit in for me 2 years ago. very good installation I have had no issues
Looks very nice & professional. Works great.
The two installers were very nice and courteous. I was impressed how much work it was to do this job. It all looks very nice and professional. Works great.
Am I pleased? Yes!
Your men were a pleasure to work with. I'll be happy to refer people to you in the future.
Bryan was beyond punctual and very professional.
Extremely courteous. Bryan was beyond punctual and very professional.
The service has been great!
The service has been great overall! They seem to be honest and fair with their prices. I got about two other estimates prior to them from other companies, and this company was really upfront with the pricing.
Great to work with!
Both Jerren and Mario were great to work with!
Extremely helpful.
Extremely helpful.
Very professional representatives of work crew. Positive experience!
Very professional representatives of work crew. Positive experience!
The installation crew from Air-Tro was fantastic!
The installation crew from Air-Tro was fantastic! They were polite, hard working and took the time to explain things and answer any questions we had. The units are working great. We love our new system and would refer Air-Tro and these products to our friends.
They're awesome!
They're awesome! They.ve been very responsive, call before they show up, and they always show up earlier than they say they will, even though they give us a window time-frame. I.m a realtor, and I recommend them to all of my clients!
I've referred others in the past to Air-Tro
I'm pleased with the new installation. I've referred others in the past to Air-Tro.
I am extremely pleased with the professionalism of the team!
I am extremely pleased with the workmanship, promptness, and professionalism of the team!
Go with these guys.
I called Airtro and they sent a professional and knowledgable hvac repairman. If I were going to buy a new unit, I would go with these guys. They are fair and square and knowledgeable.
I'm very pleased with the new installation.
The men were very courteous. I'm very pleased with the new installation.
I am very pleased
I am very pleased with the new air conditioner. Your men had very good manners.
Kevin was very helpful. The installers were very good.
Kevin was very helpful in the initial phase. The guys were also very good.
Helpful and friendly
The workers were helpful, friendly and worked very hard.
Air-Tro, Honest and Thorough
Ben was very competent, honest and thorough. He did his work in a timely manner and then reported his findings to me regarding both units. He wrote up a detailed report including the name of the unit serviced, the make, model, serial number and voltage/phase…. I plan to call Air-Tro at the beginning
Inconvenience at a minimum.
Very pleased with installation. Your people were neat, clean and professional.
Use me as a reference
Cindy was a great tech.
They were very polite and responsive
They were very polite and responsive, and explained how to care for the A/C unit.
Very Pleased
It was a pleasure doing business with you and look forward to having the A/C installed in the coming months.
Superb Work!!
Throughout the whole job including service Jerren was outstanding. Well Done. Resourceful and timely action on all installation problems. The residence was left spotless at the end of each day.
Thank you for great service!
Huben was very attentive and on time to do the work!! Also I want to mention how helpful Larry was when I kept calling in to decide on when and what I needed to do regarding getting a new A/C unit etc.!!
Tristan is the best!
Tristan is the best !
So polite, so professional
We have rarely seen workman who were so polite, and professional. We are very pleased with the installation.