You have a happy customer.Excellent services. Thank you.
The system is a major improvement
The new system is a major improvement over the old one. The zones and dampers are set up much better. Also, the Air-Tro technicians found major problems with the prior installation done by a different company.
Constistently Excellent Service
We are very happy customers. You have provided consistently excellent service.
Quality work by technicians
I'm surprised you don't include ''quality of technician's work'' in reasons for choosing your company.
On time. Knowledgeable. Nice. Fast,
on time. Knowledgeable. Nice. Fast,
Satisfied with the service
AirTro maintains (and maybe installed) the air conditioning equipment at my church, Altadena Community Church, United Church of Christ, and we have been satisfied with the service. Though AirTro did not install my current heating/air conditioning service, I have had maintenance done by your company
Neat, clean and with clear answers
Your service man was neat, clean and answered my questions, clearly.
Very good job
Our technician was Jose and he did a very good job doing the usual 6-month service and also replaced a fuse that was burned out. The air conditioning has been working very well keeping us comfortable during all the recent heat waves.
No problems ever
I had no problems ever with Air-Tro. And, Yes, I would use you again!
We truly appreciate the service
We truly appreciated that the service guys (Douglas & Mike) we more than willing to come extra early on several days to work on our AC problem. Our current schedule needed them to come in prior to regular business hours to work on our AC problem. They're troopers!
Helped with a tricky problem
My thanks to Jose who helped with a tricky problem involving an old air conditioning. And my thanks to Tony, who has been so helpful, with my air conditioning needs from the beginning. It was great to be able to consult with him.
We wish others were like Air-Tro
Air-Tro is one of those companies that you wish others were also like, especially when it comes to subcontractors and any type of person/company that is welcomed into your home -- you want to feel comfortable and confident. I always have the most wonderful and efficient work done when Air-Tro comes
Great company!
Great company! A high quality product.
Very nice!!!
Air Tro is a very nice Company !!!
Thank you for being professional.
Thank you for being prompt and professional.
Prompt & efficient
Your technician was knowledgeable, articulate, in both English and Spanish and prompt, and efficient
Thank you for the excellent service!
Thank you for the excellent service!
Keep up the fine service.
Keep up the fine service.
Polite and accomodating
Daniel polite and accommodating by phone in making appointment. But, unit purchased from Air Tro (2009) now supposedly needs thousands of dollars in repairs because the refrigerant leaked out although location of leak(s) is still undiagnosed after $124. Since we have maintenance agreement I thought
I’m glad I switched
I've seen AirTro trucks around the neighborhood for years now. My neighbors rely on you. I was surprised that your service prices were lower than the vendor I had been using. Now I'm glad I made the switch.
Very good
Very good
Great personality and great working relationship
I would like to thank and compliment Jose and Victors for having a great personality and working relationship between the customer and technician. Also, I would like to thank Ben for his helpful information that he provided to me.
Cheerful and helpful
I have been a customer for a long time, I have always had men to clean my air condition and heater and they are cheerful and helpful in explaining everything. "
I really like working with them
My new Lennox system was installed about 2 1/2 years ago, and am still loving it. We have had no problems, and are very happy with it. My service technician has been Jose C. since I started with you, and hope to be able to keep him. He knows his stuff, and takes all the time I need to get my questions answered.
Always nice & professional
We have been doing business with Air Tro for years. All of our AC units on top of our building have been installed by Air Tro. Tony has always been nice and professional anytime I have talked to him on the phone or in person. All of your technicians are always very nice when I talk to them before
