1. I had my unit inspected. The mechanic (Edgar )did an excellent job and recommended I replace the inducer blower.
Six months ago was the first time using AirTro. Technician was professional, even using shoe covers when entering house and placing mat on hardwood floor before using ladder. This time, technician did not use shoe covers or mat; walked back and forth through our house to get to condenser in back yar
I've seen AirTro trucks around the neighborhood for years now. My neighbors rely on you. I was surprised that your service prices were lower than the vendor I had been using. Now I'm glad I made the switch.
Cole and Mario are excellent!
Airtro is always prompt courteous and professional
The Air-Tro technician came within the time window, diagnosed the problem with our compressor as being a defective capacitor. He changed it, checked our system and we were back up and running. We were pleased that it was easy to fix and that the problem was solved successfully.
Exceptional service from a family business that cares. Highly recommended in Pasadena.
We've just signed a maintenance agreement. That should tell you a lot.
As usual, the Air-Tro technician was thorough, knowledgeable and performed the semi-annual maintenance work in a timely manner,
Keep up the good work!
For once we caught a break. Our furnace went down one night when temps were really low. Ruben came out the very next day found and fixed the problem within minutes then was outta there. I hate having to call places for service but Air-Tro made this one painless.
Tech did a good job with the filter replacement. However he damaged our bookshelf and left a pile of books on the floor.
Very pleased. Everyone was very courteous, and cleaned up every day.
The technician did a wonderful job!
It was a 1st class job - the young man in charge was very good.
Your men were so courteous. They were great!
I love this company. I continue to be impressed with your terrific customer service.
Very easy process. Everyone was nice and professional.
Air-Tro made is so easy. Bob Helbing is a pro. So are Michael and Chris, the HVAC installers. I was impressed with their professional, almost dirt-free installation.
Very impressed & happy with our new system. Very pleased.
Donnie was able to overcom ea very difficult problem to remove the old u nit. He was persistent and professional in the installation of the new furnace.Excellent job. Very courteous; covered the floor and rugs with drop cloth and cleaned up afterward.
All did a very professional, courteous job! The furnace is so quiet; I love it!
I’m pleased with the new installation. They cleaned up the work area, leaving it immaculate.
Raul and Manny were terrific – They couldn’t have been nicer.