Excellent service that provides top of the line equipment for air-conditioning and heating units, customer friendly staff provide timely response, sales guidance that responses to all questions and continuing assistance until project is completed, and technicians that provide excellent installation
Very helpful and knowledgeable.
The technician was on time very helpful and knowledgeable. Mario took his time and explained what the problem was and fixed it. He took the time to check a couple of other issues also.
Excellent service
Excellent service
Keep up the fine service.
Keep up the fine service.
Chris is awesome!
Chris is awesome! Please send him moving forward, he's very friendly and extremely thorough!
Very happy
I have been with your company for quite a while!!!!!!!! I am very happy with Mario's work and personally!!!!!!!
Very good
The two service technicians were very good. No complaints there. My ratings above does not reflect their work. We had our regular fall serving and discovered that a thermostat was broken and needed to be replaced. In the process of getting this taken care of, I found that communicating with your com
Very professional and friendly
We have been very pleased with the service we have received. The technicians have all been very professional,friendly, and knowledgeable.
Thank you
Everything was satisfactory. Thank you
Used shoe covers in our home.
Six months ago was the first time using AirTro. Technician was professional, even using shoe covers when entering house and placing mat on hardwood floor before using ladder. This time, technician did not use shoe covers or mat; walked back and forth through our house to get to condenser in back yar
Dave keeps our old system going.
I have a very old system that David has kept going--twice now. Somehow he found no problems this time, but it started and is on its third day. Because I have 30 days, we can see if it continues to function.
Polite and accomodating
Daniel polite and accommodating by phone in making appointment. But, unit purchased from Air Tro (2009) now supposedly needs thousands of dollars in repairs because the refrigerant leaked out although location of leak(s) is still undiagnosed after $124. Since we have maintenance agreement I thought
Prompt, pleasant and qualified.
AirTro has been servicing my heater and air conditioner for many years now. Jose is always prompt, pleasant and qualified. He informs me if there is a problem, but does not try to ''sell''. I would recommend this company to my friends.
EXCELLENT SERVICE FOR ALL OUR PROPERTIES
EXCELLENT SERVICE FOR ALL OUR PROPERTIES
Very knowledgeable and thorough
The technician, Ryan G, was very knowledgeable and thorough. I was disappointed, however, that Air-Tro would not accept the $25 off coupon I had.
Very thorough and helpful
Technician was very thorough and helpful.
We’re in very good hands.
We feel we are in very good hands with Air-Tro. Great service, fair pricing, and honest advice.
Very good job
The technician came on time, and did a very good job.
Keep up the good work
Keep up the good work
Extremely satisfied
We are extremely with the service that was provided to us, professionalism of the technician and his courtesy.
Aaron is a great technician
Aaron is a great technician. He explained what he did and showed me a feature I had on my thermostat that I was not aware of. I will always request Aaron as my tech for any future servicing. Thank you
Neat and on time.
Every service rep has been on time and neat about their work.
Satisfied
Satisfied
I like your company very much.
I like your company very much but we still have a bad leak when the air conditioner
You’re the best!!
You're the best!!
