Residential Reviews | Air-Tro, Inc Pasadena, CA
Heating & Air Conditioning Serving Pasadena & The Greater Los Angeles Area

Air Tro | Air Conditioning Los Angeles | Air Conditioning Pasadena

Air conditioning repair for Pasadena, heating repair Los Angeles, Glendale CA

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Very professional

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Workers were very professional and worked steadily. They kept me updated on their progress and what they would do extra to make the installation quality. Don and Marco were fantastic. I would certainly recommend Air Tro to my friends.

- Lilia H., 
Posted on: Google 12/12/2019
Work done:  Remove old rooftop gas/electric unit. Use crane to install replacement heating and air conditioning system.
Technician: 

I would highly recommend this company

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I have been a very satisfied customer of Air-Tro, Inc. for over 30 years. I highly recommend this company if you need any air conditioning or heating service or if you are planning to upgrade. I live alone and I feel very comfortable with all of their repair service employees coming to my home.

Thank you for your prompt response

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Thank you for your prompt response to help Robbie Finnegan! She was cold!

- Virginia H., 
Posted on:  12/10/2019
Work done:  Remove and dispose of existing, outdated 4 ton central system. Install all-new equipment as replacement.
Technician: 

Always on time and exceedingly neat.

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We have used Air-Tro for many years for all of our A/C and heating needs. Their employees, from sales department to installers to technicians, are professional, knowledgeable,friendly. Always on time and exceedingly neat.

Extremely pleasant to work with

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Vicente and Mario were knowledgeable, patient, willing to answer all my questions, & extremely pleaseant to work with. Thank you.

- Marcia H., 
Posted on:  11/26/2019
Work done:  Update central heating and air conditioning with new variable-speed technology. Both new furnace and new condensing unit have variable frequency drive motors for peak efficiency, low noise operation.
Technician: 

Professional, Kind and Efficent.

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It has been a pleasure working with your company. Everything was clear and well managed with exceptional courtesy. I especially want to commend Jonathan Rodriguez and Mario Hernandez. They, and the rest of your installation staff, were professional, kind and efficient.

- Idene F., 
Posted on:  11/14/2019
Work done:  Remove old inefficient rooftop package unit and install new 3 ton Carrier variable-speed heating and air conditioning system.
Technician: 

Prompt and professional

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Technician was prompt and professional, and the A/C is humming. Very pleased!

- Valerie F., 
Posted on: Google 11/12/2019
Work done:  Remove older equipment and replace with two-speed air conditioner and two-stage furnace. This allows the equipment to run at a lower speed during moderate conditions, saving energy and utility expense.
Technician: 

Great service as always!

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Thank you for providing a wonderful machine and great service as always!

- Maribeth M., 
Posted on:  11/8/2019
Work done:  Remove old malfunctioning Coaire ductless split system for the back house. Replace with variable-speed compressor-driven ductless split system. Includes new refrigerant and drain lines.
Technician: 

Everything went really well

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Everything went really well - very easy start to finish. Appreciate your good work!

- Henry J., 
Posted on:  10/15/2019
Work done:  Remove old Freon 4 ton air conditioner. Replace with new R410a equipment.
Technician: 

Mike is the best technician!

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Mike is the best technician and saved us a ton of money. He was personable and professional and got the job done in about an hour. Thanks Mike and Air-tro!

- Heidi W., 
Posted on: Yelp 10/10/2019
Work done:  Mike came and reset the igniter, tightened and tested all of the wires, and we now have a fully operational furnace. He even changed the filter.
Technician: 

Very friendly & very professional

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Vicente and Mario were very friendly and very professional.

- James G., 
Posted on:  10/9/2019
Work done:  Remove and replace the central heating and air conditioning serving the first floor. Includes two-stage variable speed fan on the furnace and variable-speed compressor on the air conditioning.
Technician: 

Very professional

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Emmy and his helper were very professional. Emmy is extremely experienced in what he does. His young helper was very nice guy and courteous.

- Hamid B., 
Posted on:  9/30/2019
Work done:  Install new variable speed condensing unit and new variable speed ultra-low NOx furnace. Includes new ducts, refrigerant lines and cooling coil.
Technician: 

Very polite and professional

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Keving and staff were very polite and professional. Thanks.

- Jason B., 
Posted on:  9/26/2019
Work done:  Install new two-speed condenser and furnace for better temperature control and reduced energy consumption. Connect to existing Nest thermostat.
Technician: 

Everything is working perfectly

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The young man from Air-Tro was right on time. He knew just what to do. And everything is working perfectly.

- Jenijoy L., 
Posted on: Google 9/18/2019
Work done:  Replaced defective run capacitor.
Technician: 

A great group of professionals

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Kevin Berry and the team at Air-Tro are a great group of professionals to work with and provided great service for all our HVAC needs. We'll be returning customers for sure.

- Mila L., 
Posted on:  9/17/2019
Work done:  Remove old dysfunctional Sanyo mini-split and also dispose of the old central heating and air conditioning. Install new mini-split anhd new central system.
Technician: 

Excellent technicians

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Skilled considerate service provided by the Air- Tro Technician for the replacement of our AC/Heating filter. Also well informed by him concerning the need for regular filter changes. Excellent technicians, personalized managerial attention, and top quality service. Very pleased!

- Dale K., 
Posted on: Google 9/17/2019
Work done:  Routine service to maintain central heating & cooling.
Technician: 

Extremely courteous, professional and patient

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Thank you for accomodating me in your busy schedule at such short notice. I am also extremely grateful for the observation made by Vicente.

- Ovsanna R., 
Posted on:  9/13/2019
Work done:  Replaced roof-mounted condensing unit using a crane. Installed new attic furnace with secondary drain pan.
Technician: 

Very pleased with the attention to detail.

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Very pleased by the attention to detail. Extremely courteous and everything was very clean.

- Laura M., 
Posted on:  9/10/2019
Work done:  Removed old furnace, coil and condensing unit. Replaced with a two-stage variable speed furnace matched to a slimline 5 ton condensing unit. Matches the footprint of the existing slimline unit.
Technician: 

So kind and respectful

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The repair gentleman was so kind and respectful. His knowledge of the system had him in and out within an hour. The price was affordable too!

- Jamie S., 
Posted on: Google 9/5/2019
Work done:  Removed defective run capacitor
Technician: 

Above all I felt comfortable

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Matthew and Cameron are the BEST! They were on time, very professional, neat, cleaned up each day, but above all I felt comfortable with them in my house. I can even I feel like we are friends now. I highly recommend Air-Tro Inc for your A/C needs.

- Janet C., 
Posted on: Google 9/4/2019
Work done:  Install state-of-the-art variable speed furnace and condensing unit with digital WiFi thermostat and zoning system.
Technician: 

Thank you for getting it right

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Thank you Mr. Peter Jager and staff for helping us get this replaced right and in a timely matter due to the summer demands.

- Kevin M., 
Posted on:  8/29/2019
Work done:  Dispose of improperly working old equipment. Replace with new 2 ton system including furnace and outdoor condensing unit.
Technician: 

Their service is wonderful

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Their service is wonderful when we needed any kind of help, and the units quality are very good. We are very happy that we have this great AC system during such hot summer season. Highly recommend Air-Tro if you are looking for a professional company to install AC with reasonable deal.

- Amanda C., 
Posted on: Google 8/20/2019
Work done:  Replace warranty condensing unit damaged by utility electrical surge. Connect to existing utilities and controls.
Technician: 

Air-Tro saved me $10,000 in unnecessary work

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Another HVAC firm told me that $20,000 of heating and air conditioning equipment I had install six months earlier by another company was incorrect, inoperable, and needed $10,000 of re-engineering, Air-Tro confirmed that the problem only was a blown fuse. It got my system back in order for $150.

- Ethan L., 
Posted on: Google 8/19/2019
Work done:  Diagnose system and replace fuse, restoring it to good working order.
Technician: 

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