Angel called before he came and checked my central heat which was acting weird. He was good at explaining things to me. I was pleased!
I’ve been using Air Tro for 30 years.
I've been using Air Tro for 30 years. Started with business in Pasadena where several heating and air units were installed. They use top quality equipment and continue to provide quarterly maintenance services as well.
Outstanding work
Matthew and Cameron did outstanding work on my central air replacement. They were right on time, courteous, hard working, and treated me and my property with respect. Your team made an elegant installation working in very limited space and access.
Great as always
Great as always, easy to schedule, plan, on time fix and fixed first time.
Great service
We have always had great service from Air-Tro. When we have had to renew a part, it is always because that part is truly worn. Most years the cost is just the normal annual cost, which is very reasonable.
Very pleased
Very pleased with the entire process. Representative advised me on the best options for my home and lifestyle and did not try to sell me more than I needed. Crew arrived on time, and after completing the job, cleaned up so well that I would never know they had been there. Highly recommend.
Ready to work
Even though I unfortunately forgot about the appointment . Air Tro showed up ready to do the work.
Excellent service
Excellent service
Above and beyond
We had a great experience with Air-Tro. Competitive prices, REALLY fast work, and the guys went above and beyond their normal duties to bring to my attention other matters with my home, and took care of one of them. They were courteous and well mannered and experienced. I would definitely recommend
We trust them
We have used AirTro for years and years and because of that trust them to be proficient in repairs and prompt and courteous
Very reasonable & honest!
After 2 companies tried to sell me a new system (which I didn't need) someone from my husband's office recommended Air-Pro to try and figure out why we had no heat. áTristan arrived on time and was very polite. He spent almost an hour going over our system. Turned out we had a clogged tube. He clean
Excellent Service
Your company has excellent service.
Response is always good
We chose Air-Tro because of reputation and location. Response has always been good. Technicians Tristan Hunter and Ruben Gamez have been the most recent technicians. They are professional and personable, and do a great job. I have recommended Air-Tro to several friends for either new installatio
Tenacious at figuring out problems
I just had a technician by name of Alex fix my ''very old wall heater'' He was so tenacious at figuring it out, professional all the time. Thank you John for your excellent service from getting a tech out as i was 'freezing'. I will continue to keep Air-Tro as my ''go to'' company for air conditione
We are very pleased
We were very pleased with the work you provided us. Your technition was very knowegable about your product and completed work in a very timely manner without any trouble. We would recommend your company to anyone that needs it without any hessitatoin our lives are back to mormal thanks to you.
The best
Our regular guy is the best. Always on time and exceedingly polite.
Thank you.
Thank you.
Very professional and courteous
Douglas was very professional, courteous, and did not waste time getting his work done. It was a rainy day and I was relieved that he brought he own shoe covers so he would not track water into the house. He is a good representative of the excellent service I've come to expect from Air Tro.
We use them faithfully
Ruben was the technician who serviced our units and he was professional and able to solve the problem. We've used Air-Tro the last ten years faithfully.
We’ve been customers for many years.
We have been Air-Tro customers for many years, and you have always been outstanding. Thank you!
Courteous and knowledgeable
Contacted me to set up regular appointment. Arrived at agreed to time, called just before arriving. Performed in a timely manner. Cleaned up before leaving. Technicians were courteous and knowledgeable.
Very Helpful
Andrew was very helpful, but my heater is still not working correctly. It wouldn't come on at all last week, when it was very cold (the default temp is 60 and the readout showed indoor temps in the 50s). It won't come on when I set it to higher than 60, but oddly enough, it was on when I got home l
I commend Air-Tro. Excellent work
I really commend Air-Tro for the excellent job that was done at my home on Monday,February 11.The technician,Jonathan arrived just before his scheduled time of 8am. He was friendly and had a great attitude.He did an excellent job installing a new duct for our gravity furnace.
Thank you for putting on shoe covers.
Douglas, the technician, was professional. Thank you for putting on shoe covers. Better to put them on before entering the house.
Excellent services
You have a happy customer.Excellent services. Thank you.
