The technician who showed up and serviced our A/C unit, Edgar, did an excellent job. He was knowledgeable, kind, and courteous. He explained everything to us, and told us what he was about to do and why. He was not afraid of saying, I don't know
Great service!
Great service from 2012!
Very nice and professional
Our technician Angel called ahead and arrived within the 4 hour window. Very nice and professional. I explained the situation with our AC and he told me what he could do to solve the problem. After the work was completed, every thing is back to normal and he told me more about the drip system that I
You always do the job right
I have been using Air-Tro for many years. You have always done the job right the first time and are always prompt and courteous. Thanks!
Technician David was very competent
Technician David was very competent
Polite, intelligent, experienced.
My technician was polite, intelligent, experienced and a, joy. He understood the issues, solved the problem and provided guidance Highly recommend him!!!
Courteous and helpful
The tech Alex was courteous and helpful. He did a fine job. I understood the two issues I have remaining with my system. The system is working fine but I know that at sometime I will or could have a problem. I was also told that on the last maintenance visit almost two years ago. At that time,
Kevin Berry is the best
Kevin Berry is the best. Explains in layman's terms explains what is best for the building. Does everything in a timely fashion. Went to Air Tro because of Kevin. Stands behind the work. The greatest!!!
All excellent
Top reasons for continuing to use Air-Tro: Long experience with Air-Tro...all excellent. Jaime Arellano treats our system as if it is his.
Always friendly and professional.
Always friendly and professional.
Always professional
I've had issues with my A/C unit, but that is not Air-Tro's fault. Nonetheless, Air-Tro's technicians have always been professional, and I appreciate that.
My wife and I are happy
My wife and I are happy with the results.....Seems like it is better than when we had A/C go out. Thank you so much.
Very good
Very good
The tech was thorough
The technician gave me a thorough report on my system and made recommendations with options for both the near- and long-term.
Very punctual and capable
Both Mr. Helbing and the technician were very punctual and very capable in evaluating the heating and AC system at an investment property we are purchasing. I have already requested an appointment to perform the recommended repairs after escrow closes.
Everything was great
Everything was great. Thank you! However, I was told my outside unit was leaking oil. Will someone get back to me on this? Thanks again!
Excellent service
Your company has always given us excellent service.
Always a great experience.
Always a great experience.
Always reliable
Always reliable
Wonderful crew
Wonderful crew, always pleasant and helpful even when faced with the challenge of just getting the units into house and onto property!
Very satisfied
I've always been very satisfied with all your technicians...including Douglas who came here on Thursday.
Great Job
Great job! Thanks for the quick service! Warren
Always are professional , QUALITY, and competitive.
Always are professional , QUALITY, and competitive.
Very kind and courteous
Aaron, the tech who came out to repair my compressor was very kind and courteous.
On time and complete
I have previously had a contract with another person and for some reason that I will never understand the person did not show up for 3 appointments. So, I felt I had to make a change. A neighbor told me they had used your firm for years and was very happy, so I called. An appointment was schedul
