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Courteous and knowledgeable

Contacted me to set up regular appointment. Arrived at agreed to time, called just before arriving. Performed in a timely manner. Cleaned up before leaving. Technicians were courteous and knowledgeable.

- John B.,
Posted on: 2/13/2019
Work done: Rebuilt system return duct and replace return grill

Always great service

Always great service and ontime,neat and organized.Thanks for another job well done,Happy Holidays to the Air -tro family! Carol Gonzales

- Carol G.,
Posted on: 11/10/2018
Work done: Routine Service

Friendly service & pleasant techs.

Friendly customer phone service and your service representative was not only pleasant, but recommended the unit on the outside should be cleaned as well as the filters on my ductless inside (thought it should have been included in the maintenance call) . Rather costly for the labor involved but I L

- Judi O.,
Posted on: 9/12/2018
Work done: Routine Service

My father uses Air-Tro, too!

Your technician was right on time. Had the correct filters. I was sent to AirTro by my Father who was a long time client. It was an excellent piece of advice.

- John B.,
Posted on: 8/21/2018
Work done: Regular Scheduled Maintenance

Very punctual and capable

Both Mr. Helbing and the technician were very punctual and very capable in evaluating the heating and AC system at an investment property we are purchasing. I have already requested an appointment to perform the recommended repairs after escrow closes.

- Frederick B.,
Posted on: 8/3/2018
Work done: Perform system inspection and restore proper operation

He may have saved our lives!

This was a routine annual maintenance. The tech found a carbon monoxide leak in furnace and noted our alarm was out of date. Turned off gas to furnace. He may have saved our lives! Thank you.

- Shirley B.,
Posted on: 4/20/2018
Work done: Routine Service

I’m very pleased

I have a maintenance contract with Air-Tro… it was February and I had not heard from you so I called. A technician was sent out to perform the service quickly and he was both on time and called before he arrived. I’m very pleased with Air-Tro service.

- John B.,
Posted on: 2/15/2018
Work done: Planned Service


Your techs are always corteous and polite and very knowledgeable. If I ask a question they donÆt seem rushed and take the time to explain. Awesome!

- CalPortland,
Posted on: 1/24/2018
Work done: Change out a 2 ton heat pump condenser and matching air handler

You guys rock!

Early today a generator switch failed causing a loss of power to our computer room a/c systems. We called Air Tro and even though it was not their system problem, Kevin Alex and Dave showed great creativity in creating a temporary solution until the final solution with our generator could be fixed.

- Foothill Federal Credit,
Posted on: 9/29/2017
Work done: Reset ductless system after power failure