Has always responded in a timely matter, competitive pricing, technicians have been knowledge of our equipment and friendly.
I've had issues with my A/C unit, but that is not Air-Tro's fault. Nonetheless, Air-Tro's technicians have always been professional, and I appreciate that.
The technician gave me a thorough report on my system and made recommendations with options for both the near- and long-term.
Your company responded in a timely manner when my air conditioning unit went out during the very warmest of days (5,6,7th). Your electrician was marvelous. He patiently analyzed the problem and proceeded to fix it.
Darek---your representative was great..............
Out technician is the best. Ryan is knowledgeable, polite and always gets the job done. If this were my company if this were my company and I were hiring people, he'd be the first!
Always a job well done,
Quick, professional, and friendly. I'll expand on friendly...these two worked along side each other like they were brothers. Michael even fixed a door that didn't close properly for years. Just did it out of kindness! I am telling everyone I know about Air-Tro.
The technician last time understood immediately what I wanted and then proceeded to expeditiously make the required corrections to the system. Very impressive!!
Thank you for all your hard work.
Both Jessica at the office and Aaron Salcido the Technician were extremely helpful, kind and cheerful. I was such a great pleasure to deal with a company that still believes in customer service and treats their customers well.
I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda
AS a long time customer, I am comfortable and confident to get your good service.
Chris is awesome! Please send him moving forward, he's very friendly and extremely thorough!
I have a very old system that David has kept going--twice now. Somehow he found no problems this time, but it started and is on its third day. Because I have 30 days, we can see if it continues to function.
What a nice person. Made his time here a pleasure. A gentleman.
I feel confident that if I run into any problems with the installation, I can call and a fine technician like Michael, Chris, Adrian, Johnathan or Roger will come to assist me. Thank you.
We have been with you for over 20 years. You put the unit in originally.
I am very pleased with your company and its timely response to my problems.
As always, a positive experience. Friendly employees from the time of setting up appt to the service call. My only frustration this time was, I had to have a a service call twice in one week. It appears that the first visit didn't resolve the issue (though he thought he did) and had to have someone
Although the repair job is not complete due to unavailable parts, Hernan the technician was very professional and informative. Great work.