Los Angeles

We have used Air-Tro for many years for all of our A/C and heating needs. Their employees, from sales department to installers to technicians, are professional, knowledgeable,friendly. Always on time and exceedingly neat.

Technician did exactly what I wanted. The system seems to be perfect!!

Great as always, easy to schedule, plan, on time fix and fixed first time.

We were very pleased with the work you provided us. Your technition was very knowegable about your product and completed work in a very timely manner without any trouble. We would recommend your company to anyone that needs it without any hessitatoin our lives are back to mormal thanks to you.

I just had a technician by name of Alex fix my ''very old wall heater'' He was so tenacious at figuring it out, professional all the time. Thank you John for your excellent service from getting a tech out as i was 'freezing'. I will continue to keep Air-Tro as my ''go to'' company for air conditione

Our regular guy is the best. Always on time and exceedingly polite.

The unit exceeds our expectations. It is extremely quiet and powerful. Emmanuel & his staff were awesome. Emmy explained everything step by step, then showed up on time, was clean & thoughtful.

I am only the owner of the house and my renter has not complained of any problems. I hope you did receive my $124 payment.

I am continually pleased with the service and the personnel that come to perform the maintenance on the equipment

Airtro - a great company.

Has always responded in a timely matter, competitive pricing, technicians have been knowledge of our equipment and friendly.

I've had issues with my A/C unit, but that is not Air-Tro's fault. Nonetheless, Air-Tro's technicians have always been professional, and I appreciate that.

I've had issues with my A/C unit, but that is not Air-Tro's fault. Nonetheless, Air-Tro's technicians have always been professional, and I appreciate that.

The technician gave me a thorough report on my system and made recommendations with options for both the near- and long-term.

Your company responded in a timely manner when my air conditioning unit went out during the very warmest of days (5,6,7th). Your electrician was marvelous. He patiently analyzed the problem and proceeded to fix it.

Darek---your representative was great..............

Out technician is the best. Ryan is knowledgeable, polite and always gets the job done. If this were my company if this were my company and I were hiring people, he'd be the first!

Always a job well done,

The technician last time understood immediately what I wanted and then proceeded to expeditiously make the required corrections to the system. Very impressive!!

Quick, professional, and friendly. I'll expand on friendly...these two worked along side each other like they were brothers. Michael even fixed a door that didn't close properly for years. Just did it out of kindness! I am telling everyone I know about Air-Tro.

Thank you!

Thank you for all your hard work.

Both Jessica at the office and Aaron Salcido the Technician were extremely helpful, kind and cheerful. I was such a great pleasure to deal with a company that still believes in customer service and treats their customers well.

Thank you...

I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda

AS a long time customer, I am comfortable and confident to get your good service.

Chris is awesome! Please send him moving forward, he's very friendly and extremely thorough!

I feel confident that if I run into any problems with the installation, I can call and a fine technician like Michael, Chris, Adrian, Johnathan or Roger will come to assist me. Thank you.

I have a very old system that David has kept going--twice now. Somehow he found no problems this time, but it started and is on its third day. Because I have 30 days, we can see if it continues to function.

What a nice person. Made his time here a pleasure. A gentleman.

Very good

We have been with you for over 20 years. You put the unit in originally.

I am very pleased with your company and its timely response to my problems.

As always, a positive experience. Friendly employees from the time of setting up appt to the service call. My only frustration this time was, I had to have a a service call twice in one week. It appears that the first visit didn't resolve the issue (though he thought he did) and had to have someone

Although the repair job is not complete due to unavailable parts, Hernan the technician was very professional and informative. Great work.

I want to thank Mike and Ramon personally. Both gentlemen were on time and highly professional. I'm so pleased with the results and would recommend them without hesitation.

No complaints, I'm grateful for your services.

We have been very happy with Air Tro. Mario installed an Air Scrubber in our air conditioner unit. Love it!! He was very clean and professional. Checked our vents and air conditioner. We are very happy with the service he gave. I would totally recommend this company and we felt that Mario was the be

Chris was great. He clearly understands the technology and easily explained it to me as he went along so that I knew what I was paying for. Exceptional customer service!

We got Air-Tro service on April 4th for both 3119 (home) and 3127 (Office) , and Mario, service man was great, but he told me at the end not to use Heat until repaired at 3127 Nichols Canyon Road. LA, CA 90046 address, and someone from office will call for the appointment, but no one called me at 3

Very good customer service. Kevin Berry is very good as a consultant. Outstanding job!! Thanks Kevin!!

Air Tro has been good for me, they are in Monrovia but work all over the Southland.

I really appreciate the professional job you did, Emmy. It's a beautiful installation!"

You are always good

I was impressed with the technician

Your technician was impressive. He explained the functions of the various components of the overall heating system and advised that insulation should be installed. I really appreciated his attitude and detailed comments.

The technician was polite and helpful. He checked my heating and air conditioning system reset my programmer and changed my filter.

Your competitors all tried to oversell me. Jose your consultant knew what he was talking about. He got me a good price and came up with a better unit. Air-Tro was excellent from initial contact through completion.

You have been our service provider for many many years! We remain very confident in the quality of your service with really great knowledgeable technicians.

Chris did a great full HVAC inspection, and Pete Garcia prepared estimate in a very timely manner.

My technician (forget his name now) was fantastic and had been to my condo before. He spent time giving me tips on ways to use my system that I never knew about before!

Gerald was on time and great. He answered all my questions and explained a lot to me. He was great.

Excellent workers

Kevin was very helpful and patient answering all my questions even after the installation.

I was very impressed with Chris and Daniel's work and professionalism!

John, Daniel and Pete have always been very attentive, helpful, friendly, try to schedule same day service, understanding, good listeners to get to the problem/issue that needs attention. And then there is Mike the ever present reminder always trying to get us contracted for PM.

Aaron was great!!! He is courteous, explained everything he was doing, and informed me of the problem, and fixed the problem.

I'm very satisfied with the solutions presented by the Air-Tro team and equally satisfied with the installation.

I have always received excellent service from your company. Most importantly, your employees are truthful and I am confident that I am receiving excellent service.

Always friendly and responds in a timely manner.

The 2 men were a thorough, professional and pleasant team. Their work ethics are excellent.

The technician Derek was good at trouble shooting the leak caused by a bad seal around the a/c unit on the roof.

Chris is excellent. Your men were very courteous.

We are so very happy with the install and equipment. Much quieter than our original equipment.

Installers were great!

Very professional / Explained system and helped work with our space.

The total call and response was exemplery. From scheduling (Larry) to the office girl that called to the crew's "on time arrival". Great results!

Excellent followup. Jerren called me back at 8pm - impressive. Good problem solving by the men who did final installation.

Excellent customer service by Jerren and the installers.

Excellent service. Quiet, efficient, knowledgable.

Great job. Very pleased. Thanks for the quick install.

Very much pleased with the installation. The men were very courteous, knowledgable, and easy to work with. Great service and installation - Thanks!

5 Stars from start to finish to after the job was done. Great problem solving and solutions for my unique custom house, when first visited to determine the best type and brand of heating/cooling systems. Truly fantastic installation for my very challenging hillside home.

The crew was knowledgable and professional. They worked fast and were active problem solvers anytime they encountered and obstacle.

Thanks for your work.

We have used Air-Tro for years for service and have always been completely satisfied.

Alfred and his son were very nice, they answered any questions I had. They worked very quietly and made sure everything was clean before they left.

The team working here was excellent. It is a pleasure to see people working like that.

We are very pleased with the work, the crew and company reps. The entire process was very positive. We will recommend you.

Good working relationship between the men! Had to leave the house for several hours, and had full confidence that everything was OK.

Air-Tro did an excellent job. I will recommend them to anyone I know that is interested in air conditioning.

City inspectors report: Your installation certificate includes the latest regulations. These boys have been to school! This is one of the cleanest jobs I've seen!