I feel confident that if I run into any problems with the installation, I can call and a fine technician like Michael, Chris, Adrian, Johnathan or Roger will come to assist me. Thank you.
I have a very old system that David has kept going--twice now. Somehow he found no problems this time, but it started and is on its third day. Because I have 30 days, we can see if it continues to function.
What a nice person. Made his time here a pleasure. A gentleman.
We have been with you for over 20 years. You put the unit in originally.
I am very pleased with your company and its timely response to my problems.
As always, a positive experience. Friendly employees from the time of setting up appt to the service call. My only frustration this time was, I had to have a a service call twice in one week. It appears that the first visit didn't resolve the issue (though he thought he did) and had to have someone
Although the repair job is not complete due to unavailable parts, Hernan the technician was very professional and informative. Great work.
I want to thank Mike and Ramon personally. Both gentlemen were on time and highly professional. I'm so pleased with the results and would recommend them without hesitation.
No complaints, I'm grateful for your services.
We have been very happy with Air Tro. Mario installed an Air Scrubber in our air conditioner unit. Love it!! He was very clean and professional. Checked our vents and air conditioner. We are very happy with the service he gave. I would totally recommend this company and we felt that Mario was the be
Chris was great. He clearly understands the technology and easily explained it to me as he went along so that I knew what I was paying for. Exceptional customer service!
We got Air-Tro service on April 4th for both 3119 (home) and 3127 (Office) , and Mario, service man was great, but he told me at the end not to use Heat until repaired at 3127 Nichols Canyon Road. LA, CA 90046 address, and someone from office will call for the appointment, but no one called me at 3
Very good customer service. Kevin Berry is very good as a consultant. Outstanding job!! Thanks Kevin!!
Air Tro has been good for me, they are in Monrovia but work all over the Southland.
I really appreciate the professional job you did, Emmy. It's a beautiful installation!"
You are always good
I was impressed with the technician
Your technician was impressive. He explained the functions of the various components of the overall heating system and advised that insulation should be installed. I really appreciated his attitude and detailed comments.
The technician was polite and helpful. He checked my heating and air conditioning system reset my programmer and changed my filter.
Your competitors all tried to oversell me. Jose your consultant knew what he was talking about. He got me a good price and came up with a better unit. Air-Tro was excellent from initial contact through completion.
You have been our service provider for many many years! We remain very confident in the quality of your service with really great knowledgeable technicians.
Chris did a great full HVAC inspection, and Pete Garcia prepared estimate in a very timely manner.
My technician (forget his name now) was fantastic and had been to my condo before. He spent time giving me tips on ways to use my system that I never knew about before!
Gerald was on time and great. He answered all my questions and explained a lot to me. He was great.