After 2 companies tried to sell me a new system (which I didn't need) someone from my husband's office recommended Air-Pro to try and figure out why we had no heat. áTristan arrived on time and was very polite. He spent almost an hour going over our system. Turned out we had a clogged tube. He clean
the tech person (Tristen) is a fantastic person. The best ever.
Tristan is our usual service tech. He is always prompt, personable, efficient and offers appropriate suggestions to improve our system based on our needs. GREAT!
Air-Tro always solve my heating and air cond. problems. Thank you
Dependable and prompt service, especially in emergencies (which with this system are very rare). Tristan has been our tech for routine maintenance many times and is professional, knowledgeable, courteous and a really nice guy! Great Job, everyone.
Tristan was great at explain what he was doing.
Service tech was extremely polite and did a good job.
Our experience with Air-tro continues to be positive. Great product and service.
I always request Tristan when possible. He is efficient and courteous - always
Early today a generator switch failed causing a loss of power to our computer room a/c systems. We called Air Tro and even though it was not their system problem, Kevin Alex and Dave showed great creativity in creating a temporary solution until the final solution with our generator could be fixed.
Exceptional service from a family business that cares. Highly recommended in Pasadena.
Tristan is always efficient and thorough. I always specify that he do our
Tristan and Victor did a great job, as usual. Very pleasant, professional and thorough. I've recommended your company as often as I can.
We have been life long friends of mom and dad. He has always done a good job and you all continue to do too. Thanks.
You technician was very polite, friendly and helpful.
Very courteous service personnel.
Air-tro put in a new air conditioning and heating system 6 years ago. They gave us an excellent price, excellent system, and excellent installation. We use their maintenance program which I think is very important. Tristan was very professional.
Our tech was very efficient, neat and especially nice. Thank you.
System is old. Technician was young. Both work well. No replacement needed.
I had Air-Tro out after another HVAC contractor tried to sell me about $1,000 worth of service and repairs, but the high-pressure sales made me suspicious. AIr-Tro came out and took a look at my system and reported that everything was fine except for a small issue with the air filter.
You guys continue to provide excellent, professional, knowledgeable service...thank you!
The technician came out & diagnosed the needed repair. He found one of the boards was defective & needed replacing. They said it may take up to a week to get the new part but after we pointed out that our workers could not work upstairs in the projected hot weather ahead, they expedited the repair.
Very positive experience. We were very pleased with the service. Tristan did a super job! He was polite, on time and efficient.