I've been using Air Tro for 30 years. Started with business in Pasadena where several heating and air units were installed. They use top quality equipment and continue to provide quarterly maintenance services as well.
Excellent Service
Your company has excellent service.
Fasd and courteous
It was painless and fast, and the guy was intelligent and courteous.
Wonderful
I had an intermittent problem with my furnace.. Ruben, Douglas and Kevin were really helpful and Rubin eventually discovered the problem. Ben Rictor was also wonderful in seeing this problem to a great result. My top reason for choosing your company is that you originally installed my heating and ai
Very pleased
I was very pleased. Unfortunately a part for my furnace had to be ordered and would not arrive until the next day. Fortunately, it did arrive and the technician came first thing in the morning and saved me from becoming an ice cube as a weekend could have been involved.
Very Helpful
Mario and Ben (?) Richter were very helpful. Thought your estimate was high, but eventually the problem was fixed in a less expensive way. Thank you.
Good work!
Good work!
Very Good
I wish there was a ''Very Good'' rating option because the service was better than good and not quite excellent. My only complaint is that when I called to schedule service, I told the customer service tech that I needed someone familiar with First Company heating systems however, the technician yo
Quick response
Peter jager responded quickly and got our heating needs addressed as soon as possible. He also stopped by during the week and called to follow-up after the job was done. Matthew, our installer, was great.
The technician was excellent
The technician on our most recent visit was excellent. He quickly identified the issue, corrected it and made sure everything was working before he left. He also asked if this was a recurring problem (flooded condensate pump) and I indicated that it was. He came up with a spot on solution, but he
good efficient service
good efficient service
Will call again
Your technician was professional and explained our system to me very well which cleared up some questions I had from our prior Air-Tro visit.
I can depend on you
Service call out response is fast, and I can depend upon AirTro to find the problem.
You always solve my problems
Air-Tro always solve my heating and air cond. problems. Thank you
Constistently Excellent Service
We are very happy customers. You have provided consistently excellent service.
Especially pleased
We were especially pleased with this visit because Aaron actually listened re our concrerns. He managed to take care of what had been a long-time problem. He would be our tech of choice.
Efficent and expert
Angel arrived as scheduled and got the work accomplished efficiently and expertly.
I called to praise your employees
I recently called you and spoke to one of your managers, extolling and praising your employee who fixed our heater.
Your service and attention has been very good
your service and attention has been very good
Top Notch!
Air-Tro is top notch! I've recommended your company to several neighbors on my street.
Timely, neat, professional
Timely, neat, professional
Great experience!
Matthew really made this process as easy as possible! He's what made this experience great! You are lucky to have him on your team.
Exceptionally nice and polite
The technician who serviced our unit was exceptionally nice, polite and did a great job.
With your for many, many years.
Have had maintenance contract with you for many, many years. Always recommend you to friends and neighbors.
The tech was very good
Airtro installed new equipment about two years ago during our house renovation. We just started a maintenance agreement and this was the first visit. Although the tech seemed very good, he did not have the proper replacement filter for our unit (even though the unit was installed by Airtro). He said
