We have been residential Air-Tro customers for more than 20 years, and we would not consider anyone else to provide air and heating service. Even when we moved 30 miles away (five years ago), we asked them to provide service at our home and they have continued to deliver outstanding service for us.
Completed all the work inside and then went outside to check the outdoor equipment. It all took about an hour to finish everything. Completed the paperwork, explained to me exactly what he did, took payment and left. He sent me pictures of what he checked so I know exactly what he did. Great!
On time when they saying they are coming.
You installed my system and my parents as well, Chris has maintained my system for several years now and I always request him for exceptional service and politeness. Keep up the good work.
Technician was very knowledgeable.
Thank you for providing room for comments. Not everything can be summed up with the yes or no spaces above. It took a total of three visits and the outcome was Both took personal initiative under a difficult time and temperature crunch.successful and handled very well by Jessica and Douglas.
I always request Tristan. He is always very helpful,thorough,and polite!
Good experience from beginning to end
i HAVE BEEN VERY SATISFIED WITH AIR TRO. i HAVE A MAINTENANCE AGREEMENT
Chris is awesome! Please send him moving forward, he's very friendly and extremely thorough!
What a nice person. Made his time here a pleasure. A gentleman.
The technician came on time, and did a very good job.
Chris, our technician was very thorough and really knew his stuff. Send him to us anytime.
Everyone I dealt with was terrific and went out of their way to help me.
Sometimes no one answers the phone. But generally things went as expected. Please keep up the good work.
My late husband worked for Day and Night MANY years ago. When we needed to replace one of our A_C/Heating units, he looked for a Day and Night product. I'm not sure how my husband connected with the Air-Tro responder, but we were pleased from the get go.
Thanks for getting me cold air, fast! Look forward to working with you on a larger project in the Winter.
Jose was very professional and helpful.
The window given for service was just minutes before it ended but the service man was prepared to do is job and with no problems. Job well done
Air-Tro services our home here, in Fullerton, my mom's home in Sierra Madre, and also has serviced our daughter's place in Brentwood and our son's place in Redondo Beach. We are always pleased with the service.
I've had the pleasure of working with AirTro for 6 years now and their techs are the best. Adal, Ruben, Jaime, David are all so knowledgeable. Office support always relays messages to the techs, Jim, Ben and Pete always to do their best to come up with solutions and the best possible pricing.
Chris was great. He clearly understands the technology and easily explained it to me as he went along so that I knew what I was paying for. Exceptional customer service!
Air Tro has been good for me, they are in Monrovia but work all over the Southland.
Always do a good job .
I have used AirTro on 3 separate jobs and all being different in nature. I was very impressed with their Technician Chris and have requested him when I have placed a service request.
Chris Cervantez was courteous efficient and friendly. Great job!
They are great we have had air and heat installed by them as well as bi annual maintenance, and repairs. We have used them for 13 yrs.
You did the original installation and have done the maintenance ever since. Chris is who regularly does the service and he is excellent.
Chris did a great full HVAC inspection, and Pete Garcia prepared estimate in a very timely manner.
You put in our system and have maintained it ever since and we have had great service.
Professional, responsive, quality service, friendly staff, what more do you want from an A/C service provider. ÊThank you Air-Tro!
You installed my system and have maintained it ever since and it has worked very well you also installed my parents system in Arcadia, Your tech Chris is very good and I request him for my service twice a year. Thanks for your professional service.
Thanks Air-Tro for your service. Your initial installation was done very well and professionally. I appreciated this service call for a part that was under warranty.
I have a service contract with you. I changed companies about a year ago because it was nearby and they had done some good work for my daughter.... however their service was lacking so I came back to you the next year.
Always friendly and responds in a timely manner.
Formally commend Chris and his assistant for the excellent service provided. The work they did should be held up as an example for others to try to emulate. They provided service well beyond the expectations.
Very good. As soon as the technician arrived, he noticed the fan motor was installed upside down. He quickly fixed that, filled up the freon and changed the filter. Very professional, courteous and friendly. He also willingly honored the Angie’s List $25 coupon. Thanks!