Residential
I will definitely use them now
Technician was knowledgeable and thorough with his diagnosis and found the problem quickly. Parts were ordered (for a 20 year old system) and at no time did he try to sell me a new system. The office followed up when parts arrived and I was up and running the next day.
Ruben was outstanding !!!
Ruben was outstanding !!! Air-Tro is simply the best. They always put the customer needs first. Thank you Air-Tro love my Lennox Air conditioner.
Posted on: Google 05/21/24
The technician was very courteous
Responsiveness, Punctuality, Quality, Professionalism with HVAC system maintenance, Heating system maintenance.
Posted on: Google 05/15/24
I appreciated his professionalism
The annual evaluation was done by Edgar.He explained what he was doing and why as he worked while offering helpful suggestions. I appreciated his professionalism and thoroughness.
Posted on: Google 05/02/24
Great job!!
Kevin and his crew were wonderful – they provided a competitive bid, the installation was carried out efficiently and seamlessly. My calls were always answered timely. Great job!!
Posted on: Google 04/22/24
I am very thankful and happy.
I was very impressed with the thoroughness of his work and his professionalism, not to mention the fair service charge. THANK YOU AIR-TRO!!!
Air Tro is EXCELLENT!
Air Tro is EXCELLENT! Our service technician Tristan was thoughtful, helpful, explained everything, worked with me on adjusting my account, did the work prescribed in an efficient amount of time, and was courteous.
Posted on: Google 04/18/24
TOOK CARE of the Problem!!
Was truly SURPRISED, called in for Service Call & Operator responded back EARLY leaving a voice-mail, and later on that SATURDAY the Technician, Victor, showed up & TOOK CARE of the Problem to my SATISFACTION !!
Posted on: Google 02/03/24
Friendly, knowledgeable employees
Friendly, knowledgeable employees. Explained what we needed, didn.t feel pressured to add unnecessary work. Work was done on time, cleaned up any mess that was made. Very satisfied with Air-Tro.
Posted on: Google 01/26/24
Five-star service all the way!
Chris from Air-Tro delivered exceptional service! His knowledge and diligence stood out, making the entire experience smooth and stress-free. His excellent customer service skills were truly commendable. I highly recommend Chris for his expertise and professionalism. A five-star service all the way!
Posted on: Google 01/18/24
Very pleased with the service
We are very pleased with the quality of service that we have recieved from Air Tro from beginning to end. They were very thorough and informative. I would defintely continue services and am thankful for all the staff.
Posted on: Google 01/16/24
Courteous and professional
Every technician that has come to our house is courteous and professional and explains everything required. We have the routine seasonal inspections every 6 months for heating and cooling and they’ve caught small problems before they became expensive ones.
Posted on: Google 01/15/24

Posted on: Google 06/05/24