The response was fast and the technician diagnosed the problem right away and came up with a work around to give us heat from our heat pump while we are waiting for the part to come in.
Another HVAC firm told me that $20,000 of heating and air conditioning equipment I had install six months earlier by another company was incorrect, inoperable, and needed $10,000 of re-engineering, Air-Tro confirmed that the problem only was a blown fuse. It got my system back in order for $150.
I have been very pleased with my maintenance contract with Air-Tro. Their technicians and especially Reuben are knowledgeable, efficient, punctual and attentive to my concerns. I would recommend Air-Tro to my friends and family.
Angel called before he came and checked my central heat which was acting weird. He was good at explaining things to me. I was pleased!
We chose Air-Tro because of reputation and location. Response has always been good. Technicians Tristan Hunter and Ruben Gamez have been the most recent technicians. They are professional and personable, and do a great job. I have recommended Air-Tro to several friends for either new installatio
Ruben was the technician who serviced our units and he was professional and able to solve the problem. We've used Air-Tro the last ten years faithfully.
everyone has been neat and professional.
Have had maintenance contract with you for many, many years. Always recommend you to friends and neighbors.
Airtro installed new equipment about two years ago during our house renovation. We just started a maintenance agreement and this was the first visit. Although the tech seemed very good, he did not have the proper replacement filter for our unit (even though the unit was installed by Airtro). He said
Has always responded in a timely matter, competitive pricing, technicians have been knowledge of our equipment and friendly.
Very nice young man
Jim Hunter and his team has done an excellent job. The are best in class, as far as I'm concerned.
Thank you for the A/C check -up.
Always appreciate the fast courteous service & have recommended your company to many others.
You have excellent products; and very knowledgeable, professional, and nice personnel, from sales staff to technicians. We've been so pleased with your company for many years. Thank you.
The two service technicians were very good. No complaints there. My ratings above does not reflect their work. We had our regular fall serving and discovered that a thermostat was broken and needed to be replaced. In the process of getting this taken care of, I found that communicating with your com
We have been very pleased with the service we have received. The technicians have all been very professional,friendly, and knowledgeable.
Highly recommend. HVAC repairs can be a tricky business. I've been using AirTro for 17 years for everything from a filter change to major system repairs.
We've just signed a maintenance agreement. That should tell you a lot.
Very pleased with the service. Have been Airtro customer years. Technicians always professionals. Reuben is terrific!
I have no problem with any aspect, or employee of Air-Tro at all. Everything has always been handled to my satisfaction.
Ruben went above and beyond - thank you!
Thank you Air-Tro!
The technician was great. Gave a very good bit of advice.
I used Air Tro today to repair my heater/air conditioned. They were prompt, fixed the problem....and they have a maintenance program as well. No obligation...they'll just call you and see if you'd like a checkup. Very pleased with their service. Cost reasonable.
Competent tech ....good telephone service . Reasonable price.
For once we caught a break. Our furnace went down one night when temps were really low. Ruben came out the very next day found and fixed the problem within minutes then was outta there. I hate having to call places for service but Air-Tro made this one painless.
Very satisfied with maintenance contract I've had with you for many years. Always recommend Air-tro to friends and family. Great job Air-tro!
I have been very pleased with my maintenance contract with Air-Tro. Their technicians and especially Reuben are knowledgeable efficient punctual and attentive to my concerns. I would recommend Air-Tro to my friends and family.
Thank you. Your technician Ruben was great to work with.
It was, I swear, 120 degrees outside when my A/C decided to just blow ambient temperature air into the house. My house at one point got to 95F no thanks to the lack of insulation in my house. They fixed the A/C the same day, and saved me from being super sweaty!