Ruben was the technician who serviced our units and he was professional and able to solve the problem. We've used Air-Tro the last ten years faithfully.
The tech who came out was knowledgable and professional.
The men made efficient use of their time and worked as a team.
Technician David was very competent
So far so good !
Good service person. Courteous and thorough. However, he wore his shoes in my light-color carpeted sitting room and left some black marks (perhaps from my roof) on the carpet that we could not remove entirely. I did not notice it until after he had left. Recommend that you use plastic shoe covers as
Last service very helpful after I had a power outage and strange noise came from the heater. Service man was very thorough so I felt safe after he was done.
The two service technicians were very good. No complaints there. My ratings above does not reflect their work. We had our regular fall serving and discovered that a thermostat was broken and needed to be replaced. In the process of getting this taken care of, I found that communicating with your com
Awesome service technician, clean, professional and courteous
From Ramon and Vincent, to Eric, from excellent Pete Garcia to sweet, informative Jessica --- all were professional, competent, friendly and personable and knew what they were doing. Best of all, the AC works perfectly.
Our service man, Jerald was very attentive and provided a good service.
They were efficient and experienced as well as clean and courtesou. The city inspector says he never has problems when checking Air-Tro work. Nice to hear!
we are satisfied having Air-tro as our maintenance A/C and Heather Systems.
Ramon had to do some detective work to fix our AC problem. We easily could have been taken advantage of... He was thorough, efficient, and the cost was very reasonable. I will definitely use Air-Tro again and have already recommended them to friends. Very happy customer.
I am very satisfied with the last maintenance work with Gerald H.
Kevin Berry did a great job with solving the problem we had with our heater & roof installation. Jose did a great job.
I have a service contract with you. I changed companies about a year ago because it was nearby and they had done some good work for my daughter.... however their service was lacking so I came back to you the next year.
I've been a customer of Air-Tro for many years and hve purchased my second AC & Furnace units from you. I am very satisfied with your service.
Very pleased with your installation crew.
I was especially impressed with Raul and Arthur. They created a better design than I expected. The worked extremely hard and were very courteous.
I am writing to commend you and your very fine service technicians. I must say that every one of your people who have come to our house have been very polite and very hardworking.
As was recommended by Air-Tro, we decided on a policy of having quarterly maintenance done, to change filters and check to make sure everything is running properly. After several years now, changing to a quarterly maintenance schedule has dramatically reduced our yearly expenses on repairs and reduc
They were prompt and courtious. They answered all our questions and explained in detail what would be done. They were on time, and completed the job in the time estimated. In one area they damaged some wood and they paid for repairs and painting. We called them twice regarding noise from both inflow
Thanks again for doing such a great job. The A/C is really quiet and cools the house down very efficiently. I will tell others here at Caltech about the great experience we’ve had with your company.
Apart from being courteous they respected what we were trying to achieve in the basement.
The new installation is excellent. The crew were very courteous, and Kevin was very responsive and informative. He is an asset to your company. Nice job, Kevin!