We have always had great service from Air-Tro. When we have had to renew a part, it is always because that part is truly worn. Most years the cost is just the normal annual cost, which is very reasonable.
Our a.c. went out in the hottest days of this summer. Called and someone was out the next day. Told us exactly what was wrong.
Crew is very knowledgeable and professional. One comment, your markup on parts is very high. I paid over $200 for a motor capacitor that would sell for less than $30 on line.
I left a message over the weekend and Monday morning got a call from Air-Tro. The caller was very friendly and easy to talk to. I asked for someone to check the air conditioners because a part of the house was not getting cooled air and two rooms were not getting much air flow out of the vents. I ma