Pasadena

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The experience was great

Aside from Peter cancelling my appointment without my knowledge or consent, the rest of my experience was great. Bill fixed the appointment issue and Albert came in with his guy to do the job. It took longer than I thought it would, but that’s because he wanted to ensure I got it done right.

- Nancy S.,
Posted on: 11/23/2015
Work done: Installed bath fan provided by homeowner.
Technician:

I like the booties

I like the booties he wore when he came inside – at least I think it was your serviceman. If it wasn’t then I would like them to wear the booties upon being in the house.

- Susan W.,
Posted on: 11/11/2015
Work done: Performed scheduled system maintenance.
Technician:

Quick Response

Air-Tro responded quickly to my request for service. The technician performed the work in a thorough and professional manner.

- Ellis J.,
Posted on: 10/16/2015
Work done: Performed scheduled system maintenance.
Technician:

I couldn’t have asked for better service.

Donnie and Jason were hardworking, professional and had a great attitude. I couldn’t have asked for better service. Peter Jager was also top-notch and professional!

- Ronald & Cynthia O.,
Posted on: 10/16/2015
Work done: New Elite Lennox systems, one for the upstairs and one downstairs. Included two-speed air conditioners for best efficiency and comfort.
Technician:

Kind, Courteous and Fast Responding

The Technicians are always very respectful, showing good manners and concern for the customers furniture and property. And always making sure the heaters are fixed and working properly before they leave the property. They are always kind and very courteous.

- Properties International,
Posted on: 10/7/2015
Work done: Checked and verified proper operation for ten furnaces.
Technician:

Keep up the good work.

Keep up the good work for all customers.

- Ingeborg T.,
Posted on: 7/30/2015
Work done: Modify existing downstairs heating system to add air conditioning. Includes new air conditioner, connecting it to the forced air heating system.
Technician:

Very prompt

Very prompt and reliable service. It was handled very professionally.

- Nirmala B.,
Posted on: 7/17/2015
Work done: Abate old furnace vent pipe. Replace with new vent that meets today's mechanical code.
Technician:

Outstanding work ethic

I have been a customer of Air-Tro since 1999 and continue to receive the highest quality of service accompanied with welcome, professional deportment by all stakeholders within your company.

- Mel Y.,
Posted on: 6/29/2015
Work done: 2.5 ton condenser changeout.
Technician:

Very pleasant and polite

The installers were very pleasant and polite.

- Mariann N.,
Posted on: 4/1/2015
Work done: Replace upstairs system with new 5 ton equipment. Includes new ducts, air conditioner and furnace. Installed a new drain pan as protective secondary.
Technician:

Polite, Punctual, Clean

Polite, punctual and cleaned up after themselves. Answered all our questions, resolved situations hassle-free – really great.

- Mike H.,
Posted on: 1/12/2015
Work done: All new central system with two-speed air conditioner for more precise temperature control. Included 96% efficiency furnace, pleated media filter and digital programmable thermostat.
Technician: