I have a maintenance contract with Air-Tro... it was February and I had not heard from you so I called. A technician was sent out to perform the service quickly and he was both on time and called before he arrived. I'm very pleased with Air-Tro service.
The initial and courteous technician, Chris, left the area not fully disconnected (see your papers). A second man came to see the house and later provide a bid for a new or partial system. He timely secured a second technician to inspect the work and fix it which did happen.
Very happy with your service & timely, on time response of fixing, &installing a new control(?)
Many of my neighbors in my complex have used your company and initially recommended you when I had my new system installed last summer 2017. Your staff is courteous, don't leave a mess and answer my questions so that I can understand what they are doing.
I have been with your company for quite a while!!!!!!!! I am very happy with Mario's work and personally!!!!!!!
Technician was very thorough and helpful.
Glad to be with such a reputable trustworthy company.
Every person who has been here to service my heater has been polite, respectful and friendly.
EVERYBODY WAS POLITE AND GOT THE JOB DONE IN A TIMELY MATTER.
Awesome service technician, clean, professional and courteous
Air-Tro Team has been to my home & office for work to be done They were professional and friendly and gave advise to help us out I have and wil keep on recommending them to others Great job guys!
Mario was great! He solved the problems promptly and explained the problems in detail. He worked hard to solve the problems and fix them. I would highly recommend him and your company!
Mario was excellent! I would definitely ask for him again in the future for annual maintenance calls.
The service tech found a leaking drain pipe and replaced it.
I just had my A/C unit diagnosed and recharged for the upcoming heat season. Mario called ahead and was right on time. The professionalism and expedience in getting my system up to peak performance was a joy to to watch. A full explanation of the procedure and charges made writing the check a true
We were unaware of the price being higher this last time of service. When I called your office I was told I had been told. Our service from Mario is GREAT!
Air-Tro has always responded to our requests for service and maintenance timely, efficiently and quickly. The Staff is courteous and friendly, always helpful with responses to questions we might have of the product lines, equipment and services. Mario Renteria, our Service Technician handled our m
Mario was very knowledgeable about the system and helpful. I was confident that he knew what he was doing and felt secure with his work.
The service needed & performed by Air Tro on my old unit stretched it's performance cap until it finally needed replacement (almost 2 yrs ago). I'm extremely satisfied with the new unit, the cost, expedient service, professional technicians!
We have been very happy with Air Tro. Mario installed an Air Scrubber in our air conditioner unit. Love it!! He was very clean and professional. Checked our vents and air conditioner. We are very happy with the service he gave. I would totally recommend this company and we felt that Mario was the be
We got Air-Tro service on April 4th for both 3119 (home) and 3127 (Office) , and Mario, service man was great, but he told me at the end not to use Heat until repaired at 3127 Nichols Canyon Road. LA, CA 90046 address, and someone from office will call for the appointment, but no one called me at 3
Mario was prompt and efficient, as were your previous servicemen.
Never have any complaints when I deal with you
Air Tro has been our hvac partners for 30+ years
I'm a long term customer and have been happy with the service for more than 15 years.
I have been a regular customer for over 10 years. This was the first time your serviced my AC/heating at my new home. I was very pleased with my service and am continuing with my maintenance agreement.
Great service as usual.
My technician (forget his name now) was fantastic and had been to my condo before. He spent time giving me tips on ways to use my system that I never knew about before!
Had wonderful service as a previous customer
Great personable technician
The main reason we use you is your response time is excellent.
In my experience, technicians are always courteous. I really liked your summer special, which seems similar to me to having a tune-up on a car. Excellent idea!
Mario went above and beyond the call of duty this last visit, cleaning up afterwards with a vacuum and taking out my "drop cloth" (sheet) and shaking it out. He even returned it folded! Fast, clean and efficient. Thanks, Mario!
Technician was prompt and curtious. He explained everything fully and left the area cleaner than it was when he got here!
Fast appointment and fast diagnosing and taken care of my air conditioning problem. They are not cheap but they are courteous and fix your problem fast.
We very much appreciated Mario's knowledge and helpful explanations about our questions. The only reason we tend to put 4 rather than 5 stars is that your service is quite expensive. We are a non-profit organization and not so flush. But I have a good feeling about the competence of Air Tro.
Highly recommend Air-Tro! Every service technician has been timely, courteous, professional, and neat!
So happy, Air Tro gives me a reminder( in case I forget) when it's time for our checkups. Techs are always so courteous and friendly. Thanks, Air Tro !!!!
We've always received good service from your company. We are always given information regarding upgrades, but there's no heavy pushing.