Ben Richter is the main reason I deal with Air Tro. An honest, straightforward technician. Arrives, assesses, updates me the customer then goes about solving the problem. Not many guys like him anymore! Hell of a technician!
Ben was very competent, honest and thorough. He did his work in a timely manner and then reported his findings to me regarding both units. He wrote up a detailed report including the name of the unit serviced, the make, model, serial number and voltage/phase…. I plan to call Air-Tro at the beginning
An Air-Tro representative spent nearly two hours checking out our heating and cooling systems upstairs and down. He used a variety of instruments to check power, air flow and thermostat settings. He located and resolved a problem we had had with our upstairs AC system for more than two years despite