Commercial
Punctual, courteous and very thorough.
Gerald was the service person and he was punctual, courteous, very thorough and very informative.
Service is always great
Service is always great. Dave and his coworkers, are very patient, listen to what the problem is and always take their time in explaining what needs to be done.
Posted on: To Your Success 7/8/2016
Excellent response time
The main reason we use you is your response time is excellent.
Posted on: 6/21/16
Great customer service
Always satisfied great customer service
Posted on: 6/15/16
Great
Great, efficient work. Thank you!
Posted on: 5/12/16
Attentive, helpful, friendly.
John, Daniel and Pete have always been very attentive, helpful, friendly, try to schedule same day service, understanding, good listeners to get to the problem/issue that needs attention. And then there is Mike the ever present reminder always trying to get us contracted for PM.
Posted on: 5/10/16
Great technician
Dale is a great technician, honest and helpful.
Posted on: 2/10/2016
Helpful explanations
We very much appreciated Mario’s knowledge and helpful explanations about our questions. The only reason we tend to put 4 rather than 5 stars is that your service is quite expensive. We are a non-profit organization and not so flush. But I have a good feeling about the competence of Air Tro.
Posted on: 1/28/2016
Always professional.
Your service is timely and always professional. You are the only company I call to assist in the properties I represent as a property manager!! Thank you .. for years of terrific service!!
Posted on: 1/18/2016
Hernan did a great job! Jackie B. Dale Travis 02/20/16 Los Angeles R Thanks, Air-Tro”
I had Air-Tro out after another HVAC contractor tried to sell me about $1,000 worth of service and repairs, but the high-pressure sales made me suspicious. AIr-Tro came out and took a look at my system and reported that everything was fine except for a small issue with the air filter.
Posted on: To Your Success 1/11/2016
Very happy
We were very happy with the completed job. However, it seemed as if the technician was often on his phone… Down at his truck. Which I think delayed the time. I also asked him to adjust to dampers in two of our offices. Only one was executed.
Posted on: 1/4/2016
Always friendly
Always friendly and responds in a timely manner.
Posted on: 10/28/2015
Posted on: To Your Success 8/16/2016