The main reason we use you is your response time is excellent.
Always satisfied great customer service
Great, efficient work. Thank you!
John, Daniel and Pete have always been very attentive, helpful, friendly, try to schedule same day service, understanding, good listeners to get to the problem/issue that needs attention. And then there is Mike the ever present reminder always trying to get us contracted for PM.
Dale is a great technician, honest and helpful.
We very much appreciated Mario's knowledge and helpful explanations about our questions. The only reason we tend to put 4 rather than 5 stars is that your service is quite expensive. We are a non-profit organization and not so flush. But I have a good feeling about the competence of Air Tro.
Your service is timely and always professional. You are the only company I call to assist in the properties I represent as a property manager!! Thank you .. for years of terrific service!!
I had Air-Tro out after another HVAC contractor tried to sell me about $1,000 worth of service and repairs, but the high-pressure sales made me suspicious. AIr-Tro came out and took a look at my system and reported that everything was fine except for a small issue with the air filter.
We were very happy with the completed job. However, it seemed as if the technician was often on his phone... Down at his truck. Which I think delayed the time. I also asked him to adjust to dampers in two of our offices. Only one was executed.
Always friendly and responds in a timely manner.
The Technicians are always very respectful, showing good manners and concern for the customers furniture and property. And always making sure the heaters are fixed and working properly before they leave the property. They are always kind and very courteous.
The men were very thorough professionals. Everything is working great.
Air-Tro has been outstanding in working with our church, which is far from being energy efficient, but you have made the best of some difficult architectural situations. Hats off to Tony too.
The technician came out & diagnosed the needed repair. He found one of the boards was defective & needed replacing. They said it may take up to a week to get the new part but after we pointed out that our workers could not work upstairs in the projected hot weather ahead, they expedited the repair.
The crew you sent were the best! They treated our building as if it was their own. They even came early (6:00am) so they wouldn'rt disrupt our business so much.
We really appreciate the responsiveness of Kevin to accomodate our repair/replacement on such short notice. Extremely professional/courteous and knowledgeable.
Your men were courteous and helpful. The installation was very professionally done.
Everything went perfect.
Don was very helpful and very easy to work with. Had to change a part of the work order but was able to find a sloution very easily.
Jaime's corrections elicited congratulations from the Facilities staff, the COO, and the President.
Last week, Jaime solved a problem that has been dogging us for 11 years and frequently made our main conference room and adjancent office unbearably hot. His corrections elicited congratulations from the Vice President/COO and the President.
All of your company and your technicians are just wonderful. A very good crew.
I have been very impressed with your work at Air-Tro. You are thorough, competent, and honest. Thanks to Tony, who first worked with us and continues to work with us at Grace Episcopal Church, Glendora.
Thanks for the many eyars of prompt, professional work on our apartment buildings!
Very professional / Explained system and helped work with our space.