Reviews

Customer Reviews

Highly professional

We were very satisfied with the service we received. From the estimator (Anthony) t the servicemen/installers (Jaime, Billy & David) everyone was very courteous and highly professional.

- Robert N.,
Posted on: 07/26/21
Work done: Pump down refrigerant and disconnect old condenser. Purge R22 from lines and add new R410a condenser.
Technician:

Very pleased and cool!

Very courteous. Chris did a great job! Very pleased and cool! Thank you, Peter.

- RICK G.,
Posted on: 07/21/21
Work done: Replace worn-out equipment with high efficiency two-stage units. Arrange for asbestos removal by abatement firm and install new, non-asbestos ducts.
Technician:

Communications were excellent

Your employees were very courteaous and responsive. Communicaion and followup were excllent. Work as done timely and as agreed.

- Custom Autosound,
Posted on: 06/30/21
Work done: Remove and replace (1) 2 ton and (1) 3 ton rooftop package unit. Connect to existing ducts and utilities.
Technician:

Jon and his crew were the best!

The new A/C unit works great. John and his crew were the best! Every day they cleaned up the jobsite.

- Chris J.,
Posted on: 06/24/21
Work done: Convert home from rooftop package unit to split system with attic furnace and ground-mounted condensing unit.
Technician:

Fair prices and professional.

This company is organized, On time with our quarterly maintenance. They make recommendations and repair our 4 roof units as needed. Fair prices and professional. Good quality service vehicles. Polite and knowledgeable techs. We like them so much they take care of our business and our homes.

- Architectural Woodworking,
Posted on: Google 06/23/21
Work done: Performed scheduled maintenance. Found pitted contactor that needed replacement, confirmed proper operation of other three HVAC systems on-site.
Technician:

They take care of anything that needs updating

I have a twice yearly inspection of my equipment including filter changes. We have had this equipment for 15 years and it is functioning properly and well. Air-tro reminds me of my coming time for inspection, we make an appointment which they have always kept and they take care of anything.

- Noell R.,
Posted on: Google 06/23/21
Work done: Planned maintenance for both split residential systems including replacing media filters and confirming proper operation of the zoning system.
Technician:

On time, clean and courteous.

Air-Tro’s service personnel are always on time, clean and courteous. They keep the client informed as to the condition of their HVAC system and advise if anything needs attention to ensure a smooth operating system.

- Gail W.,
Posted on: Google 06/13/21
Work done: Replaced thermostat with new touch-screen WiFi model

We are very happy.

Air-Tro was prompt and the work was done soon after we contacted them. Work was done neatly, and operation of our new equipment was clearly explained. We are very happy with the work, and our new split AC/heating system

- Paula R.,
Posted on: Google 06/07/21
Work done: Completed the installation of a ductless mini-split heating and cooling system for the back unit.
Technician:

The technicians were quite efficient.

The technicians were quite efficient. Installation, clean up and testing of the HVAC for my 2,200 sf home were done within two and half days. We are looking forward to enjoying the cool house this summer.

- Julian L.,
Posted on: Google 06/02/21
Work done: Installed high efficiency, high comfort, low noise variable speed central heating and air conditioning equipment. Includes touchpad WiFi controls.
Technician:

Great follow up

Thanks much. Great follow up service after initial installation.

- Ileana & Neil B.,
Posted on: 05/17/21
Work done: Remove old air conditioner and coil. Flush and perge refrigerant lines and connect to new equipment.
Technician: