Reviews

Customer Reviews

The two Donnies were great

The main guys were excellent – the two Donnies.

- First Church Of The Nazarene,
Posted on: 2/24/2021
Work done: Replace (7) rooftop package units with high-efficiency variable drive air conditioning units. Connected to existing ducts and existing utilities.
Technician:

Excellent in every way

Jonathan and his team were excellent in every way. They were all very professional, pleasant and knowledgeable regarding the equipment.

- Concepcion V.,
Posted on: 2/14/2021
Work done: Replaced ageing equipment with new compliant furnace and air conditioner. Ensured all work done to codes and specifications.
Technician:

They are pros!

When I called on Saturday, I spoke with a professional, was given a base quote for a repair visit. Mike called before he left, arrived on time, ran tests and made adjustments. He asked if I wanted more in depth testing, telling me what the cost would be. I said yes. They are pros!

- John M.,
Posted on: google 1/11/2021
Work done: Cycled equipment to confirm heating system was running properly. Tuned system for best performance.
Technician:

I love the products

Deciding to get ductless air conditioners was a major financial investment. I was apprehensive about having workers in the house but on Day One it was clear I made the right decision to use Air-Tro for the job. I love the products they installed and I have total confidence in the job they performed

- Gina & Bill C.,
Posted on: google 1/11/2021
Work done: Install multiple ductless mini-splits to handle varying zone requirements in a two-story home.
Technician:

Professional, capable, and polite.

I was apprehensive about having workers in the house since we have kids doing school from home, but on day one it was clear I made the right decision to use Air-Tro for the job. The work team, led by Matthew, was professional, capable, and polite. I love the products they installed.

- Gina & Bill C.,
Posted on: Google 01/11/21
Work done: Installed three-head ductless split system for the unconditioned upstairs. Ran new refrigerant, electrical, control and drain lines.
Technician:

I recommend Air-Tro. They are pros!

When I called on Saturday, I spoke with a professional, was given a quote for a repair visit. The problem became intermittent after that. Mike called before he left, arrived on time, ran tests and made adjustments. There has been no recurrence of trouble since. I recommend Air-Tro. They’re pros!

- John M.,
Posted on: Google 01/11/21
Work done: Performed warrany replacement of defective circuit board.
Technician:

Polite and knowledgeable

This company is organized. They make recommendations and repair our 4 roof units as needed. Fair prices and professional. Good quality service vehicles. Polite and knowledgeable techs. We like them so much my business partner had them replace her home central air and heat unit. Customers since 1990s

- D.W.C. Mailing Systems,
Posted on: google 12/21/2020
Work done: Serviced and tuned up four rooftop units to prepare for the change in seasons.
Technician:

Very professional, knowledgeable and responsive.

I needed a mini-split installed with a quick turn-around time and Air-Tro delivered. The estimator/sales person Kevin was very professional, knowledgeable and responsive and did an excellent job of scoping out and discussing the install options with me. The installers did a great job.

- Karl S.,
Posted on: Yelp 11/9/2020
Work done: Install mini-split heat pump system.
Technician: