Reviews

Customer Reviews

Adrian was an amazing lead installer

Adrian was an amazing lead installer. Very polite, worked quickly and professionally. Mario was also amazing. Kevin Berry gave the estime and was very professional. It was because of him that I chose Air-Tro.

- John M.,
Posted on: 03/03/22
Work done: Install ductless split system with two air handlers served by a single condensing unit.
Technician:

Polite, respectful and conscientious

Peter and Johnathan are very knowledgeable about the HVAC system. The were able to answer my questions as well as educate me on how my new system was going to work.

- Denise S.,
Posted on: 02/28/22
Work done: Remove and discard all ductwork and system components. Replace with all-new variable-speed high-efficiency units, including new furnace and air conditioner. Replace all ducts and install new thermostat and carbon monoxide detector.
Technician:

Great job of communicating everything

I am very pleased with the new installation. Donny & Danny did an excellent job. Donny did a great job of communicating everything. Danny was proficient and courteous.

- Tektest, Inc.,
Posted on: 01/25/22
Work done: Space heater removal and replacement for commercial space. Install two 45,000 Btu unit heaters in place of existing.
Technician:

Extremely polite and professional

Extremely polite and professional. Micheal and Jess did an outstanding job. Kevin went out of his way to ensure that I received space heaters. He answered all of my questions.

- Kathy W.,
Posted on: 01/17/22
Work done: Crane off the old rooftop unit and replace with new R410a package unit. Connect to existing utilities and ductwork.
Technician:

Performed professionally.

Michael and his crew installed the Williams wall furnace and Mitsubishi ductless split system at my rental unit very quickly and efficiently over a two day period. The entire job was perfomed professionally and I am very satisfied.

- Bill J.,
Posted on: 12/27/21
Work done: Upgrade rental unit by replacing existing Williams wall heater and adding new Mitsubishi ductless split system.
Technician:

Awesome!

Kevin and Team were awesome! The installation team was professional and offered great suggestions! Everything was super clean after every day’s work! They also adjusted to our schedule as needed! Great team great installation! So nice to be warm now!

- John G.,
Posted on: Google 12/01/21
Work done: Installed variable speed outdoor condensing unit and matching AQMD compliant furnace. Added WiFi thermostat with touchscreen.
Technician:

Exemplary service.

Exemplary service. I feel the quality is top-notch. Every aspect of it meets or surpasses my expectations.

- Thomas D. H.,
Posted on: Google 11/23/21
Work done: Use crane to remove old condenser and install replacement heating and cooling equipment. Increase return size to improve air flow.
Technician:

Punctual, courteous and diligent

They wre punctual, courteous and diligent. I have already recommended Air-Tro to friends and neighbors.

- Christina K.,
Posted on: 10/25/21
Work done: Remove old system and replace with two-speed high efficiency equipment. Replace electrical disconnect and gas flex.
Technician:

Good people

Air-Tro provided the most detailed, yet easy to understand, quotation and after I selected them they performed the work as promised. They are reliable and have good people on-site and in the office.

- Paul B.,
Posted on: Google 09/24/21
Work done: Replaced basement furnace and outdoor condensing unit. Installed all-new registers and grills for improved air flow.
Technician:

Prompt, courteous and responsive

Air-Tro was always prompt, courteous and responsive to our questiona, concerns and thoughts. Very flexible, accommodating and willing to work with us. We are plased with all the work.

- Lillian F.,
Posted on: 08/24/21
Work done: Remove inefficient package unit and switch to split system with attic furnace and outdoor condenser. Remove all old ductwork and replace with new thermaflex ducts with sealed connections and dual vapor barrier.
Technician:

Great company with knowledgeable and friendly technicians!

Great company with knowledgeable and friendly technicians! We had our HVAC system replaced because our existing system was underpowered for the size of our home. They worked with us to design a system that fit all our needs. Would highly recommend Air-Tro to all our friends!

- Jennifer & Alex V.,
Posted on: Google 08/11/21
Work done: Removed undersized system installed by general contractor and put in new variable-speed high efficiency equipment. Modified ductwork to improve air flow.
Technician:

Chris was great

Chris was great.

- Jack H.,
Posted on: 08/03/21
Work done: Replace old condenser and install new 3 ton unit. Replace broken furnace exhaust elbow and perform routine maintenance on remaining onsite equipment.