Reviews

Customer Reviews

They are great!

I have been using Air-Tro for the maintenance of my AC/heating unit. They are great! Their staff is always professional and courteous. I highly recommend this company for all your AC related needs.

- Veronica P.,
Posted on: 10/29/24
Work done: Scheduled system maintenance and filter replacement.
Technician:

New HVAC installed a great experience

Had new AC and HVAC installed by Air-Tro. One in Monrovia, one in Arcadia. Both were great experiences. They clean up after they complete any work. Had a routine service call at the Arcadia address and Ruben was very kind. He gave me a suggestion on the air filter. so I can now stretch out the repla

- George B.,
Posted on: 10/16/18
Work done: Removed old 3 ton system and replaced with properly sized 4 ton central air conditioning. Includes digital WiFi programmable thermostat.
Technician:

The consultant was good

I bought new HVAC system from Air-Tro this year. The consultant was good, but the installation had some issue and contributed to failed inspection. They did come back immediately to remedy the issue. I have also bought maintenance plan from them.

- Lily E.,
Posted on: 01/12/24
Work done: Replaced older system with new Lennox 4 ton furnace and air conditioner. Connected to existing ducts and utilities.
Technician:

They did a great job

We had an A/C unit go down with one of our tenants in the high heat. Airtro was out quickly and replaced the unit even though they were booked. They did it on the weekend for us and did a great job. I would recommend them for any A/C needs.

- Falabrino Investment Prop,
Posted on: Google 07/29/24
Work done: Use crane to remove unit from the roof and install new package heating & cooling unit.
Technician:

The best air conditioner company

Air-Tro is the best most dependable air conditioner company ever. I have never had a problem or concern with there professional and reliable service they treat me special and have my full support and respect and trust thank you for caring.

- Bill S.,
Posted on: Google 07/25/24
Work done: Installed customer-provided WiFi thermostat.

I can’t say enough about Air -Tro.

I can’t say enough about Air -Tro. They went above and beyond to replace our unit and ducts. We worked with Jose and he was simply amazing! The team he sent out was so professional, always on time, super clean in their work space and very friendly! I highly recommend and we will always use them

- Susan M.,
Posted on: Google 07/12/24
Work done: Installed new two-stage furnace and air conditioner for better comfort and efficiency.
Technician:

Team always does a good job

Team came out for routine maintenance. Happy with the service they provided. My unit performance improved after they replaced a part that was recommended. Team always does a good job – thank you.

- Shehata, Ahmed,
Posted on: Google 07/10/24
Work done: Found low performing capacitor and replaced it.
Technician:

5 star customer service!

Excellent customer service. My elderly mom’s AC went out in heat wave. Air-tro made the special effort to have a technician at residence within hours. Technician Christopher G. repaired the system, was informative & communicative. That’s 5 star costumer service!

- Andy G.,
Posted on: Google 07/08/24
Work done: Found refrigerant leak. Sealed it and recharged system.