Always are professional , QUALITY, and competitive.
Aaron, the tech who came out to repair my compressor was very kind and courteous.
I have previously had a contract with another person and for some reason that I will never understand the person did not show up for 3 appointments. So, I felt I had to make a change. A neighbor told me they had used your firm for years and was very happy, so I called. An appointment was schedul
Thank you for providing room for comments. Not everything can be summed up with the yes or no spaces above. It took a total of three visits and the outcome was Both took personal initiative under a difficult time and temperature crunch.successful and handled very well by Jessica and Douglas.
Thanks for your continued effort to fix our problem which was difficult to solve.
Your service guy was terrific. The quick response was very appreciated. With Air-Tro I know what to expect and they deliver.
My thanks to Jose who helped with a tricky problem involving an old air conditioning. And my thanks to Tony, who has been so helpful, with my air conditioning needs from the beginning. It was great to be able to consult with him.
Responsible and very professional. Thank you!
Tech was very nice and professional
I appreciate that Jose Hernandez is very knowledgable, through and patient in explaining the system and in answering my questions. Daniel was courteous and took the time to extpain and advise me.
I would have rated higher, but when I first called, Daniel forgot to schedule my appointment and I spent all day waiting at home for nothing. When I called on Monday to find out what happened for my Saturday appointment, another person (a girl, didn't get her name) mentioned that I was not scheduled
We had an unusual issue with our A/C, the compressor would shut off after about 2 hours. It took three visit from AIR-TRO and Mike K. was finally able to discover We were very impressed by the work ethic each of your technicians demonstrated in trying to solve our issue and will highly recommend you
Jose was professional and easy to work with. We needed service on a day it was 115?.
The Technician was fantastic. very prompt and on time.
The appointment had to be changed due to a prior commitment and your office help to set the new appointment up quickly. It so happened on a day when the weather was in a hot mode and the two technician were on time and very pleasant.
Just a great big Thank Your for taking such good care of us.
Very nice young man
I've known and been with Airtro since I first hired back in 1988 for business in Pasadena. Sales person Kevin was genuine and sincere. As company I worked for grew so did the business relationship with Airtro. Airtro is amazing and I too utilize Airtro for all my home heating and air needs.
I always request Tristan. He is always very helpful,thorough,and polite!
A/C stopped working mid-afternoon when it was 117 degrees. Your tech was at my home at 8:00 a.m. the following day and had the A/C up and running again in no time. Thank you, thank you for the prompt response and service!!
Your company responded in a timely manner when my air conditioning unit went out during the very warmest of days (5,6,7th). Your electrician was marvelous. He patiently analyzed the problem and proceeded to fix it.
Mike K, and Sean/Shawn, intern in training, provided excellent service in fixing our air conditioner with its 4 major problems of replacing a burnt out 5amp fuse and 2.5 lbs. if Freon, adding Super Seal to minimize or prevent Freon leakage, and adding a 3W3 Capacitor starter 5-21, CAP 4787 Booster t
It has been a good experience & I believe the work performed was good. Thank you.