Residential

Peter J was great.

Peter J was great. Every worker was polite and competent.

- Greg N.,
Posted on: 6/10/2013
Work done: Worked on mother's home to abate all accessible asbestos using licensed provider. Installed new Elite central heating and air conditioning.
Technician:

Thanks for a job well done.

Thank you very much for the good job you did in repairing my air conditioner. We’re especially appreciative of you doing it when we were not able to be there ourselves. Thanks for a job well done.

- Dr F.,
Posted on: 5/7/2013
Work done: Replaced defective cooling coil under factory warranty.
Technician:

Excellent Customer Service!

Excellent customer service by Jerren and the installers.

- Ruth B.,
Posted on: 4/5/2013
Work done: We found a way to provide spot cooling to a hard-to-reach room (the family room). We installed a two ton ductless split heat pump, including a remote control thermostat.
Technician:

Am I pleased? Yes!

Your men were a pleasure to work with. I’ll be happy to refer people to you in the future.

- Mark L.,
Posted on: 3/22/2013
Work done: All-new Lennox Elite equipment, including two-stage gas valve furnace for precise heating control. Also included a WiFi digital thermostat for control using a smartphone from anywhere world-wide.
Technician:

These guys are absolutely fantastic!!

Air-Tro answered the phone immediately, was responsive, very professional, and above all honest. They replaced a $75 capacitor and now my furnace works. I highly recommend Air-Tro for all those looking for an honest and decent HVAC contractor that treats you right and does quality work.

- Julie O.,
Posted on: 2/1/2013
Work done: Replaced capacitor on furnace.
Technician:

It works great.

They gave me the choice for several and I took the one that he recommended. The guy that came out, Peter, clearly knew what he was talking about. When they came in to install it they were in and out very fast. I like the system. It works and having a separate control for the upstairs is great.

- Paul II B.,
Posted on: 1/14/2013
Work done: Install complete 4 ton Elite system, including a new furnace, new air conditioner, and all new attic ductwork.
Technician:

The installers were very professional from beginning to end.

The 2 installers were very professional from beginning to end. They vacuumed and swept where they worked, and the furnace worked perfetly the first time around. The installation was great, minus the lack of communication about an $84 deduction for the service call and the included free thermostat.

- Bobby N.,
Posted on: 1/4/2013
Work done: Replaced defective attic furnace during a cold snap within 24 hours of the customer giving the approval.
Technician:

You cannot go wrong with Air-Tro.

I was skeptical and did not know which HVAC repair company to go with but decided to call Air-Tro based on its reviews. I am very happy I did! They resolved the issue with an honest and detailed diagnosis. This is a great company, and I will recommend Air-Tro to others!

- Josephine C.,
Posted on: 12/29/2012
Work done: Repaired heater. Cleaned the system, replaced the filter, and restored design required air flow.
Technician:

Thank you for an excellent experience

Your installers were very nice and polite. They took the time to ask us what we wanted in placing the return grill. They were very careful to protect our floor and furniture as well.

- Victor & Betty T.,
Posted on: 12/19/2012
Work done: Replace return duct system for existing basement furnace.
Technician: