Reviews

Customer Reviews

Field Tech was great!!

Field tech was great!! I requested a quote to fix a broken wall heater, technician did not have part on truck. Two weeks later, I’m still waiting for the quote. Disappointed. I even spoke to your estimator last week.

- John B.,
Posted on: 12/29/2015
Work done: Replaced two millivolt thermostats.
Technician:

Done very well

Thanks Air-Tro for your service. Your initial installation was done very well and professionally. I appreciated this service call for a part that was under warranty.

- Scott M.,
Posted on: 12/18/2015
Work done: Repaired furnace

They respond quickly

Since moving to our townhouse over 11 years ago, we have had Air-Tro service our heat/air systems. We appreciate that they are a local company who is able to respond quickly for issues as severe as replacing our outside air-conditioning unit to the routine services, each done thoughtfully.

- Mathew W.,
Posted on: 12/18/2015
Work done: Regular service of existing system.
Technician:

Always good service

We’ve always received good service from your company. We are always given information regarding upgrades, but there’s no heavy pushing.

- Richard N.,
Posted on: 12/15/2015
Work done: Regular service of existing system.
Technician:

The experience was great

Aside from Peter cancelling my appointment without my knowledge or consent, the rest of my experience was great. Bill fixed the appointment issue and Albert came in with his guy to do the job. It took longer than I thought it would, but that’s because he wanted to ensure I got it done right.

- Nancy S.,
Posted on: 11/23/2015
Work done: Installed bath fan provided by homeowner.
Technician:

We appreciate Air-Tro

We appreciate all the Air-Tro techs who have installed, maintained, and/or repaired our numerous HVAC units for the last ten-plus years. Jaime and Huben are among the best.

- Suzanne R.,
Posted on: 11/18/2015
Work done: Performed scheduled system maintenance.
Technician: