Residential

Knowledgable and courteous

I appreciate that Jose Hernandez is very knowledgable, through and patient in explaining the system and in answering my questions. Daniel was courteous and took the time to extpain and advise me.

- Judy C.,
Posted on: 7/16/2018
Work done: Install closet furnace with media filter to remove indoor air pollutants. Includes matching air conditioner for cooling.
Technician:

Took good care of me. Thanks

I would have rated higher, but when I first called, Daniel forgot to schedule my appointment and I spent all day waiting at home for nothing. When I called on Monday to find out what happened for my Saturday appointment, another person (a girl, didn’t get her name) mentioned that I was not scheduled

- Raul Y.,
Posted on: 7/12/2018
Work done: Replace plugged filter and restore system operation
Technician:

Very impressive work ethic

We had an unusual issue with our A/C, the compressor would shut off after about 2 hours. It took three visit from AIR-TRO and Mike K. was finally able to discover We were very impressed by the work ethic each of your technicians demonstrated in trying to solve our issue and will highly recommend you

- Mike C.,
Posted on: 7/11/2018
Work done: Replace cracked plumber's trap on drain line
Technician:

On time and very pleasant

The appointment had to be changed due to a prior commitment and your office help to set the new appointment up quickly. It so happened on a day when the weather was in a hot mode and the two technician were on time and very pleasant.

- John T.,
Posted on: 7/10/2018
Work done: Routine Maintenance
Technician:

Genuine and sincere

I’ve known and been with Airtro since I first hired back in 1988 for business in Pasadena. Sales person Kevin was genuine and sincere. As company I worked for grew so did the business relationship with Airtro. Airtro is amazing and I too utilize Airtro for all my home heating and air needs.

- Doreen G.,
Posted on: 7/9/2018
Work done: Planned Service
Technician:

Running again in no time

A/C stopped working mid-afternoon when it was 117 degrees. Your tech was at my home at 8:00 a.m. the following day and had the A/C up and running again in no time. Thank you, thank you for the prompt response and service!!

- Arlene S.,
Posted on: 7/7/2018
Work done: Replaced defective run capacitor
Technician:

Your electrician was marvelous

Your company responded in a timely manner when my air conditioning unit went out during the very warmest of days (5,6,7th). Your electrician was marvelous. He patiently analyzed the problem and proceeded to fix it.

- Elvira D.,
Posted on: 7/7/2018
Work done: Recharged system low on refrigerant
Technician: