Residential

Very happy

I have been with your company for quite a while!!!!!!!! I am very happy with Mario’s work and personally!!!!!!!

- Chuck & Jacqueline C.,
Posted on: 11/14/2017
Work done: Regular Scheduled Maintenance
Technician:

Very good

The two service technicians were very good. No complaints there. My ratings above does not reflect their work. We had our regular fall serving and discovered that a thermostat was broken and needed to be replaced. In the process of getting this taken care of, I found that communicating with your com

- Hilary And Steve D.,
Posted on: 11/14/2017
Work done: Replace defective thermostat
Technician:

They are very knowledgeable

All of your technitians who’ve come to work on our unit have answered all of my questions about our air conditiioning unit. They are very, very knowledgable. Thank you.

- Carlos & Terry V.,
Posted on: 11/13/2017
Work done: Replaced duct run.
Technician:

Used shoe covers in our home.

Six months ago was the first time using AirTro. Technician was professional, even using shoe covers when entering house and placing mat on hardwood floor before using ladder. This time, technician did not use shoe covers or mat; walked back and forth through our house to get to condenser in back yar

- Wade N.,
Posted on: 11/9/2017
Work done: Scheduled Maintenance
Technician:

Polite and accomodating

Daniel polite and accommodating by phone in making appointment. But, unit purchased from Air Tro (2009) now supposedly needs thousands of dollars in repairs because the refrigerant leaked out although location of leak(s) is still undiagnosed after $124. Since we have maintenance agreement I thought

- Michael H.,
Posted on: 11/8/2017
Work done: Diagnosed and repaired air conditioning
Technician:

Dave keeps our old system going.

I have a very old system that David has kept going–twice now. Somehow he found no problems this time, but it started and is on its third day. Because I have 30 days, we can see if it continues to function.

- Barbara C.,
Posted on: 11/8/2017
Work done: House call
Technician:

Thank you

I feel confident that if I run into any problems with the installation, I can call and a fine technician like Michael, Chris, Adrian, Johnathan or Roger will come to assist me. Thank you.

- Marie Celeste T.,
Posted on: 11/8/2017
Work done: Install new Mitsubishi ductless split system for the rear office
Technician: