Reviews

Customer Reviews

Matthew did an awesome job.

I would like to mention Matthew the lead installer who did an awesome job and was very corteous, polite and explained everything in detail.

- Robert H.,
Posted on: 8/21/2020
Work done: Removed single-stage older units and replaced with two-stage high-efficiency air conditioner and furnace.
Technician:

Excellent customer service and professionalism.

I called around and received several quotes and many companies are severely over priced and the salesman really don’t know what they are talking about. Tony provided some information to me about city permits and efficiency of the unit and gave me a reasonable price for a quality unit.

- Tai S.,
Posted on: Yelp 8/20/2020
Work done: Worked with roofer to remove and re-install equipment to seal against roof leaks.
Technician:

So grateful and appreciative.

Our AC stopped working last night, and I called them this morning. Tey said they would fit me in. Sure enough I got a call at 11 am, but I was at work and said couldn’t be there. But at 5:10 this evening, Kevin showed up, diagnosed and fixed the problem.

- Megan M.,
Posted on: Yelp 8/17/2020
Work done: Bad dual run capacitor removed and replaced.
Technician:

Great team!

I’ve used AirTro twice, once for an HVAC issue and currently to install a mini-split unit. They were always very professional and fair/up-front in their pricing. Great team. Thanks!

- Stephen Z.,
Posted on: Google 8/7/2020
Work done: Install new mini-split ductless system for a residence.
Technician:

Professionals all around.

The tech was masked and courteous. Did a check and then I noted an issue that I was having with a vent. He said no problem and 10 minutes later he was done. Just Professionals all around as was our original install.

- Alex C.,
Posted on: Google 7/25/2020
Work done: Performed regularly scheduled maintenance.
Technician:

We bought our first system from Air-Tro 22 years ago.

We bought our first HVAC system from Air-Tro 22 years ago, replacing a gravity flow heating and asbestos covered ducts. It was a good idea and worked perfectly until a few months ago.

- Roberta & Ron W.,
Posted on: 7/24/2020
Work done: Replaced slim-line Carrier 5 ton condenser with new slim-line unit and new R410a refrigerant.
Technician:

Great to deal with.

Air-Tro were great to deal with. Very professional and courteous, answered all my questions and did a great job judging by the coolness of my home!! I would definitely recommend them.

- Malathi B.,
Posted on: Google 7/22/2020
Work done: Use crane to remove rooftop unit and replace it with a new variable-speed gas/electric package unit.
Technician:

Quite thorough.

They cleaned the work area quite thoroughly.

- Mike R.,
Posted on: 7/21/2020
Work done: Remove and dispose of old R22 5 ton furnace, condenser and coil. Recycle the refrigerant. Install new 14 SEER air conditioner and ultra-low NOx furnace in replacement.
Technician: