Residential

I received superb service!

I called Air-Tro on Friday afternoon, 10-22-10, to set up an appointment to have our furnace checked, since it was turning on, the flame would light, then shut off after 5 seconds. I was given an appointment for Monday, 10-25-10, from 8am-12pm. Mike L. arrived about 7:50am, then started to test our

- Nancy V.,
Posted on: 10/29/2010
Work done: I would set our furnace to come on, the flame would come on and then 5 seconds later would shut off. Mike L. came to inspect, ran diagnostic tests, cleaned the flame sensor several times, then stated it was the circuit board and we needed to replace it.
Technician:

Over $3,000 in tax credits and rebates.

We were very impressed by the entire team. The work was done promptly, as promised.

- Jeanette H.,
Posted on: 8/24/2010
Work done: Install complete new Rheem 2 stage system with new furnace and air conditioner. Includes media filter for whole-house indoor air quality. Qualifies for over $3,000 in tax credits and rebates.
Technician:

Air-Tro, Honest and Thorough

Ben was very competent, honest and thorough. He did his work in a timely manner and then reported his findings to me regarding both units. He wrote up a detailed report including the name of the unit serviced, the make, model, serial number and voltage I plan to call Air-Tro at the beginning

- Carol W.,
Posted on: 8/24/2010
Work done: I called Air-Tro due to poor cooling by the A/C in 2 rental units. The Tech found and changed a clogged filter, topped off R-22 refrigerant, fixed a broken secondary drain, and recommended some things to consider, including insulation. He even gave me the name of a company to call for an estimate wh
Technician:

Very good.

Your men were courteous and very good. We’d also like you to quote a system for our new warehouse.

- Rick W.,
Posted on: 8/17/2010
Work done: Replaced existing central air conditioner and furnace with Rheem Prestige equipment. System qualified for $2,800 in tax credits and rebates.
Technician:

Courteous, quiet and clean.

Your men were courteous, quiet and clean.

- Anette A.,
Posted on: 8/13/2010
Work done: Have asbestos ductwork removed and install all new, sealed ductwork and new Lennox central heating and air conditioning equipment.
Technician:

Received a $1500 Tax Credit

Rebate forms and instructions were very helpful and clear. Thanks!

- Douglas L.,
Posted on: 8/13/2010
Work done: Replace rooftop package heater/air conditioner with new high-efficiency model. Enlarge return inlet to ensure best possible airflow. System qualifies for $1500 tax credit and manufacturer rebate.
Technician:

Very efficient.

We are very pleased with the new installation. The job was done very efficiently. The workers were very polite, and left a very clean job.

- Guy & Pauline L.,
Posted on: 8/4/2010
Work done: Installed new high-performance central heating and air conditioning equipment. Replaced all attic ductwork with new metalized jacket flex duct with 1.5? fiberglass insulation to protect the conditioned air from attic heat. System qualified for $1,700 in rebates and tax credits.
Technician:

Inconvenience at a minimum.

Very pleased with installation. Your people were neat, clean and professional.

- Mike P.,
Posted on: 7/27/2010
Work done: Removed existing furnace and air conditioner. Installed new equipment. Work completed in a single day to keep customer inconvenience at a minimum.
Technician:

No problems at all.

The estimator arrived on time on the scheduled date and seemed knowledgeable. He inspected the old unit and duct work in approximately ten to fifteen minutes. Within one day, he provided four different level of quotes. Once we scheduled a replacement, he arrived on time and replaced the units withou

- Howard C.,
Posted on: 7/22/2010
Work done: Air-Tro replaced the air conditioner and heating unit.
Technician:

Everything is perfect.

Everything is perfect. Everything was done as promised.

- Annie S.,
Posted on: 7/20/2010
Work done: Installed new rooftop packaged heating and air conditioning unit to replace the existing system. Used crane lift to swap out units.
Technician:

You guys did an awesome job!

You guys did an awesome job! My wife Priscilla is very happy with the a/c you installed. Peter did an excellent job explaining what we were getting.

- George S.,
Posted on: 7/16/2010
Work done: Removed existing asbestos flue and installed a new rooftop package air conditioner.
Technician: