Reviews

Customer Reviews

Very pleased with the whole process

Everyone was courteous, capable, and went out of their way to understand our concerns. Our house is measurably more comfortable. We might even look forward to our hot humid August weather!

- Greg B.,
Posted on: 3/24/2011
Work done: Install two new central heating and air conditioning systems for a home. Mount the outdoor equipment on the roof. Seal all ducts.
Technician:

Very professional!

Gerald was on time, was very professional, and answered my questions clearly. The total cost included an $84 discount for the diagnostic fee, sales tax and a $25 Angie’s List coupon.

- Maryann K.,
Posted on: 11/3/2010
Work done: Our heater had stopped working, and Gerald came out to diagnose and fix the problem. The gas valve on our heater had failed, and he replaced it with a new one. He also updated the incoming gas line (from flexible to rigid) to update it to code. The diagnosis and fix took just about 3 hours.
Technician:

I received superb service!

I called Air-Tro on Friday afternoon, 10-22-10, to set up an appointment to have our furnace checked, since it was turning on, the flame would light, then shut off after 5 seconds. I was given an appointment for Monday, 10-25-10, from 8am-12pm. Mike L. arrived about 7:50am, then started to test our

- Nancy V.,
Posted on: 10/29/2010
Work done: I would set our furnace to come on, the flame would come on and then 5 seconds later would shut off. Mike L. came to inspect, ran diagnostic tests, cleaned the flame sensor several times, then stated it was the circuit board and we needed to replace it.
Technician:

Over $3,000 in tax credits and rebates.

We were very impressed by the entire team. The work was done promptly, as promised.

- Jeanette H.,
Posted on: 8/24/2010
Work done: Install complete new Rheem 2 stage system with new furnace and air conditioner. Includes media filter for whole-house indoor air quality. Qualifies for over $3,000 in tax credits and rebates.
Technician:

Air-Tro, Honest and Thorough

Ben was very competent, honest and thorough. He did his work in a timely manner and then reported his findings to me regarding both units. He wrote up a detailed report including the name of the unit serviced, the make, model, serial number and voltage I plan to call Air-Tro at the beginning

- Carol W.,
Posted on: 8/24/2010
Work done: I called Air-Tro due to poor cooling by the A/C in 2 rental units. The Tech found and changed a clogged filter, topped off R-22 refrigerant, fixed a broken secondary drain, and recommended some things to consider, including insulation. He even gave me the name of a company to call for an estimate wh
Technician:

Very good.

Your men were courteous and very good. We’d also like you to quote a system for our new warehouse.

- Rick W.,
Posted on: 8/17/2010
Work done: Replaced existing central air conditioner and furnace with Rheem Prestige equipment. System qualified for $2,800 in tax credits and rebates.
Technician:

Awesome!

Huben was awesome. His workmanship was very precise. He was also very nice to talk to.

- Vroman's Bookstore,
Posted on: 8/17/2010
Work done: insulated new plenums. Replace condensate drains with new copper condensate drains.
Technician:

Courteous, quiet and clean.

Your men were courteous, quiet and clean.

- Anette A.,
Posted on: 8/13/2010
Work done: Have asbestos ductwork removed and install all new, sealed ductwork and new Lennox central heating and air conditioning equipment.
Technician:

Received a $1500 Tax Credit

Rebate forms and instructions were very helpful and clear. Thanks!

- Douglas L.,
Posted on: 8/13/2010
Work done: Replace rooftop package heater/air conditioner with new high-efficiency model. Enlarge return inlet to ensure best possible airflow. System qualifies for $1500 tax credit and manufacturer rebate.
Technician: