Reviews

Customer Reviews

Awesome!

Your techs are always corteous and polite and very knowledgeable. If I ask a question they donÆt seem rushed and take the time to explain. Awesome!

- CalPortland,
Posted on: 1/24/2018
Work done: Change out a 2 ton heat pump condenser and matching air handler
Technician:

Courteous & happy to answer questions

Many of my neighbors in my complex have used your company and initially recommended you when I had my new system installed last summer 2017. Your staff is courteous, don’t leave a mess and answer my questions so that I can understand what they are doing.

- Linda J.,
Posted on: 1/20/2018
Technician:

Kevin is the epitome of great

Kevin Berry, in our opinion, is the epitome of a great salesman – and is a definite asset to Air-Tro, Inc. We have worked with him on several projects – he has consistently surpassed our expectations. His communication skills are excellent. He is the reason we have stuck with Air-Tro for so long.

- Edward F.,
Posted on: 1/19/2018
Work done: Clean Fujitsu ductless air handler blower compartment
Technician:

The service was great.

The service was great. The technician arrived as scheduled. The issue was found to be a flame sensor. The tech was able to repair the sensor, saving us some additional replacement charges. He was professional and friendly.

- Earley & Ericca T.,
Posted on: 1/12/2018
Work done: Clean and adjust burners in furnace
Technician:

Courteous and thorough

Good service person. Courteous and thorough. However, he wore his shoes in my light-color carpeted sitting room and left some black marks (perhaps from my roof) on the carpet that we could not remove entirely. I did not notice it until after he had left. Recommend that you use plastic shoe covers as

- Ellen & Kwang Y.,
Posted on: 1/10/2018
Work done: Routine Service
Technician:

Very nice & accomodating

The technician was very nice and accommodating, explaining what went wrong and making sure I understood. I felt respected and taken care of. Bravo!

- Laura H.,
Posted on: 1/6/2018
Work done: Install new Ecobee WiFi digital thermostat
Technician: