Reviews

Customer Reviews

Very professional and courteous

Douglas was very professional, courteous, and did not waste time getting his work done. It was a rainy day and I was relieved that he brought he own shoe covers so he would not track water into the house. He is a good representative of the excellent service I’ve come to expect from Air Tro.

- Trudi K.,
Posted on: 2/14/2019
Work done: Planned Service
Technician:

We use them faithfully

Ruben was the technician who serviced our units and he was professional and able to solve the problem. We’ve used Air-Tro the last ten years faithfully.

- Jonathan K.,
Posted on: 2/14/2019
Work done: Diagnosed and repaired system
Technician:

Courteous and knowledgeable

Contacted me to set up regular appointment. Arrived at agreed to time, called just before arriving. Performed in a timely manner. Cleaned up before leaving. Technicians were courteous and knowledgeable.

- John B.,
Posted on: 2/13/2019
Work done: Rebuilt system return duct and replace return grill
Technician:

Very Helpful

Andrew was very helpful, but my heater is still not working correctly. It wouldn’t come on at all last week, when it was very cold (the default temp is 60 and the readout showed indoor temps in the 50s). It won’t come on when I set it to higher than 60, but oddly enough, it was on when I got home l

- Danielle R.,
Posted on: 2/12/2019
Work done: Clean flame sensor to restore furnace operation
Technician:

Exceeds our Expectations

The unit exceeds our expectations. It is extremely quiet and powerful. Emmanuel & his staff were awesome. Emmy explained everything step by step, then showed up on time, was clean & thoughtful.

- Laurie W.,
Posted on: 2/12/2019
Work done: Replace crawlspace furnace and backyard condenser with new high-efficiency equipment. Install all-new crawlspace ductwork including new return.
Technician:

I commend Air-Tro. Excellent work

I really commend Air-Tro for the excellent job that was done at my home on Monday,February 11.The technician,Jonathan arrived just before his scheduled time of 8am. He was friendly and had a great attitude.He did an excellent job installing a new duct for our gravity furnace.

- Lina A.,
Posted on: Google 2/11/2019
Work done: Add new ductwork to original bathroom.
Technician: